Assistant Service Manager

The Lightstone Group, LLC • Kentwood, MI

4d

About The Position

At Beacon Management, we proudly own and operate a vast portfolio of 54 residential housing communities scattered across the United States, including the beautiful states of Michigan, New York, Pennsylvania, and Virginia. Our core mission revolves around the joy and contentment of our residents, and we wholeheartedly commit ourselves to delivering exceptional customer service at every turn.

If you're hardworking and take pride in a job well done, then you should bring your expertise to Beacon Management. As a Beacon Management Assistant Service Manager every day is rewarding! Our current opening is for Hidden Lakes Apartments in Kentwood, MI.

Beacon Management provides career development opportunities, paid training for certifications, competitive paid holidays, and robust benefit packages!

Requirements

• Previous experience that includes plumbing, electrical, HVAC, carpentry, and capital project management.
• Multi-Family Residential property experience required
• Customer service skills and the ability to develop a rapport with the residents and community staff.
• Analytical ability, problem solving and organization skills.
• Accuracy and attention to detail. Ability to handle multiple priorities.
• Ability to meet deadlines and must be available on an as-needed basis for after hours and on-call emergency services.
• Written and verbal communication skills.
• Proficiency with Microsoft Office Products.

Responsibilities

• Assist in the management, response, correction, and reporting for urgent/emergencies situations
• Perform, manage, and inspect projects and tasks as assigned
• Document and report project and task status
• When directed, implement training as part of projects and tasks
• When directed, assist with scope evaluation and contract oversight
• When required and directed, assist property operations with day-to-day maintenance/ management responsibilities
• Assist policy/procedure compliance
• Make cost and time saving recommendations for project and operations throughout portfolio

Benefits

• Weekly On Call Bonus
• 14 Paid Holidays days a year!
• Up to 10 days PTO and up to 72 hours sick time per year
• Monthly Employee appreciation events!
• Company provided work uniforms and work boot allowance
• 401K Match
• Health, dental, and vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed