Assistant Service Manager

TLC Management Co.•Mundelein, IL

5d•$23 - $25•Onsite

About The Position

Our property management company is looking for an Assistant Service Manager (ASM) for our beautiful property, Park Butterfield in a community located in Mundelein, IL. In this position, you will have the overall responsibility of maintaining the apartment homes, common areas and grounds, timely unit turns and ensuring that the needs of our residents are met by providing superior customer care. If you are reliable, organized and professional with strong technical skills and attention to detail than this may be the opportunity for you. If you want to work for a company that puts employee culture, satisfaction and development as a top priority, then TLC Management is exactly the company that you are looking for. TLC Management is a Chicagoland based company that exclusively owns, operates and manages each of its residential communities. Our commitment to adhere to high quality standards provides our residents with much more than a rental apartment but also exemplary customer service. We continually strive to ensure that we meet or exceed our residents’ expectations by providing well-maintained properties, desirable locations and responsive service. Our company culture provides ongoing training and professional development. It is also important to us that our team members have a safe space where they can express their ideas and share suggestions of how we can continually evolve into a better employer. TLC Management Co. provides equal employment opportunities for all, regardless of race, color, religion, sex, national origin, age, disability or any other legally protected classification. Our company's policy is to hire and promote the most qualified applicants and to comply with all federal, state and local equal employment opportunity

Requirements

Prior multifamily housing experience preferred
3 years prior maintenance experience in a fast-paced residential community
Knowledge of various maintenance functions including plumbing, pools, HVAC, appliance repair and installation, electrical, painting, caulking, snow removal, life safety and cleanliness
Ability to communicate clearly with proficiency in English
Must have valid driver's license and active vehicle insurance
Authorized to work in the U.S.

Nice To Haves

Ability to perform unit turn work timely to meet deadlines and with a great eye for detail
Ability to resolve work orders efficiently and with care

Responsibilities

Maintaining the apartment homes, common areas and grounds
Timely unit turns
Ensuring that the needs of our residents are met by providing superior customer care
Perform unit turn work timely to meet deadlines and with a great eye for detail
Resolve work orders efficiently and with care
Walk the property regularly to ensure safety and cleanliness
Respond to emergency calls 24/7, including weekends and holidays
Provide exceptional customer service to our residents and guests
Assist at other properties from time to time
Learn and comply with industry legal requirements, including federal and local fair housing
Work both individually and on a team to maximize occupancy and achieve property goals
Observe all health and safety guidelines
Perform other miscellaneous duties as assigned by Community Manager and Service Manager