Assistant Service Manager

Morrison Industries LLC•Mason, MI

2d•$25 - $30•Onsite

About The Position

Morrison Industrial Equipment is currently looking for an Assistant Service Manager at our Mason location at 575 Jewett Rd, Mason MI, 48854. We are a well-established Material Handling Equipment company with 12 locations throughout Michigan and Northern Indiana. Employees must be able to pass a drug screen, background check, and driving record check. This position is M-F, first-shift, hourly and paid weekly. Those with 1-3 years of working experience in a mechanical setting are encouraged to apply. Compensation for this role ranges from 25-30/hour, dependent on experience. Our Service Assistants Typically: Possess a Strong Desire to Advance within the Company Motivated, Highly Driven Positive, Customer Focused Attitude Effective communication skills, both written and verbal Ability to follow through with customers, technicians and team members Be engaging, active and organized Computer skills, intermediate level, including but not limited to Microsoft Office 365 including Outlook, Word and Excel Ability to Multi-Task in a Fast-Paced Environment, and Manage Tasks to Completion

Requirements

1-3 years of working experience in a mechanical setting
Employees must be able to pass a drug screen, background check, and driving record check
Possess a Strong Desire to Advance within the Company
Motivated, Highly Driven
Positive, Customer Focused Attitude
Effective communication skills, both written and verbal
Ability to follow through with customers, technicians and team members
Be engaging, active and organized
Computer skills, intermediate level, including but not limited to Microsoft Office 365 including Outlook, Word and Excel
Ability to Multi-Task in a Fast-Paced Environment, and Manage Tasks to Completion

Responsibilities

Open Service Work Orders
Dispatching Technicians on Customer Service Requests
Monitoring Open Work Orders
Proactively Contacting Customers to Provide Repair Status of Units
Debriefing with Technicians at the end of each Day
Repair Estimate Preparation, Presentation, and Processing Once Approved
Answering phones and Assisting Customers
Assisting with Rental Inquiries, Quotations, Set-up and Deliveries

Benefits

Medical, Dental, and Vision Coverage
Flexible Spending Account – Medical and Dependent Care
401K Plan with Company Match
Company Paid Life Insurance, and Voluntary Life Insurance Options
Company Paid Short-Term Disability Benefits, Voluntary Long-Term Disability Benefits
Paid Holidays and Generous Paid Time Off Schedule
Wellness Resources and More!
health, dental, vision, FSA options, life, and disability insurance available on the first day of employment
generous paid time off schedule, paid holidays, a retirement plan with match 50% of the first 6% you contribute, up to $2,500 per year
employee referral incentives, wellness program, and an employee assistance program