Assistant Service Manager

Berry Tractor•Garden City, KS

10d•Onsite

About The Position

Berry Tractor is a full service dealership for a broad range of heavy construction equipment including: Komatsu, and BOMAG. Throughout Berry Tractors history, there has been one constantthe quality of our people. Berry Tractor - Garden City is seeking an Assistant Service Manager to join our busy dealership. Successful candidates will have mechanical aptitude, great customer service skills and a willingness to learn our business.

Requirements

Excellent communication skills, both verbal and written
Organizational skills to prioritize workload
Attention to detail and problem solving skills
Ability to learn new tasks and responsibilities
Must be able to pass a drug screen
Occasionally lifting /carrying up to 10 pounds or pushing/pulling small objects
Sitting most of the time
Physically able to operate a variety of automated office machines including a computer, printer, facsimile machine, copy machine, calculator, telephone, etc. on a repetitive basis
Occasionally exposed to weather conditions, fumes, and loud noise

Nice To Haves

Relevant experience is a plus

Responsibilities

Assist and schedule service work and provides supervision of administration and warranty
Take all service requests from salesmen and customers as a service writer
Understanding of the billing process
Communicate with Parts Department and Warehouse team for technician parts needs
Assist the service manager in meeting department goals as needed
Greet customers and assist with unloading/loading machines
Communicate effectively to customers regarding technicians findings
Answering phone calls directed to Service department