Assistant Service Manager
About The Position
Step into a role where your maintenance expertise meets leadership opportunity. At FAM Residential Inc., we're a national leader in multi-family housing dedicated to creating exceptional living experiences. As we grow, we're looking for talented maintenance professionals ready to advance their careers and make a meaningful impact in one of LA's most dynamic communities. This is more than a maintenance position; it's your pathway to leadership. As Assistant Service Supervisor, you'll work alongside an experienced Service Manager, developing the skills and experience needed to advance in property management. You'll be hands-on with technical work while learning to coordinate teams, manage operations, and deliver the kind of resident experience that makes communities thrive.
Requirements
- 2+ years of service technician or maintenance experience
- High School Diploma, GED, or Trade/Technical/Vocational school education
- EPA 608 Certification (minimum Type II required)
- Valid driver's license and reliable transportation
- CPO certification (if required in your area)
- Ability to commute to Downtown LA (90017)
- Solid technical knowledge across multiple maintenance trades
- Comfortable with technology: Yardi or property management software, Microsoft Excel and Word
- Strong customer service mindset; you care about making residents happy
- Flexibility to work various shifts and participate in on-call rotation
- Physical capability to lift up to 100 pounds and work on ladders
- Cool under pressure with excellent problem-solving abilities
Nice To Haves
- Eager to learn leadership and team coordination
- Interest in growing into a Service Manager role
- Strong organizational skills and attention to detail
- Commitment to safety and quality in everything you do
Responsibilities
- Transform vacant apartments into welcoming homes through skilled painting, repairs, and quality finishes
- Respond to resident service requests with speed and professionalism
- Apply your diverse maintenance expertise: plumbing, HVAC, electrical, carpentry, pool care, and appliance repair
- Keep grounds, amenities, and common areas in pristine condition
- Support the Service Manager in coordinating maintenance team activities
- Help manage vendor relationships and inventory systems
- Participate in scheduling and tracking preventative maintenance
- Learn budget awareness by identifying and reporting major repair needs
- Join the emergency on-call rotation to support residents when they need help most
- Deliver exceptional customer service that turns residents into long-term community members
- Ensure compliance with safety codes and housing regulations
- Represent FAM Residential with professionalism and pride
Benefits
- Comprehensive Medical, Dental, and Vision Insurance
- 401(k) with Company Matching we invest in your future when you invest in yours
- Paid Time Off to recharge and enjoy life
- Stable day shift schedule
- Professional work environment in downtown Los Angeles
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
