Assistant Service Advisor - Infiniti

Holman • Maple Shade, NJ

10d

About The Position

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Holman Infiniti has an outstanding opportunity for an Assistant Service Advisor to join their team and the Holman Family! What You'll Do The Service Advisor will visually inspect vehicle, question customer about vehicle performance, complete service work order, and explain service costs to customers Interact with customers to determine immediate service needs - Use a consultative approach to educate customers on services and products Serve as a liaison between technicians and customers Provide excellent customer service by demonstrating our mission and values

Requirements

• High School Diploma
• Current valid driver’s license and the ability to operate an automobile
• Excellent communication skills and ability to be a team player
• Ability to work evenings and Saturdays

Responsibilities

• Visually inspect vehicle
• Question customer about vehicle performance
• Complete service work order
• Explain service costs to customers
• Interact with customers to determine immediate service needs
• Use a consultative approach to educate customers on services and products
• Serve as a liaison between technicians and customers
• Provide excellent customer service by demonstrating our mission and values

Benefits

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Employee Assistance Program
• 401(k) plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays, Bereavement, and Jury Duty
• Paid Pregnancy/Parental leave
• Paid Military Leave
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees