Assistant Sales Manager

MY WIRELESS • San Jose, CA

8d • Onsite

About The Position

My Wireless, an AT&T Authorized National Retailer, is currently looking for an Assistant Retail Store Manager to join its retail team. As My Wireless Assistant Retail Store Manager, your ability to assist and support the Retail Store Manager in coaching and leading your team members to provide the best customer experience and technology solutions from a variety of AT&T products and services offered by My Wireless. As a My Wireless Assistant Retail Store Manager, your day-to-day will include the opportunity to work in a fast-paced industry focused on customer satisfaction and engaging sales activities. As you learn and succeed, you'll be eligible for new opportunities and financial rewards. Every day, you'll work in an energetic environment with customers and colleagues who appreciate your dedication and commitment. As a My Wireless Retail Assistant Store Manager you will be expected to: Meet and exceed personal performance goals and AT&T standards of performance Execute and exceed on all sales and operation initiatives in a timely manner Assist the Retail Store Manager in maintaining location operations, staffing, inventory, and appearance Assist the Retail Store Manager in the development, training, and management of team members Helping customers make buying decisions by delivering outstanding customer service Training and developing your skills to become a top My Wireless Retail Store Manager when the opportunity presents itself Maintain a fun, clean and exciting work environment for customers and team members Work as a team member so together you exceed person and team goals Participate in marketing activities designed to maximize your selling opportunities each day

Requirements

• Management experience in a similar field (Required), preferably in the Wireless Industry
• Experience in retail or customer-facing sales environment (Required)
• Ability to work flexible hours including evenings, weekends, and holidays (Required)
• Demonstrated ability to meet performance and operation standards (Required)
• Ability to motivate, lead, and coach to results (Required)
• Strong organizational skills and attention to detail (Required)
• Highly effective communication and interpersonal skills (Required)
• Must be at minimum 18 years of age, legally able to be employed in the US and have a High School diploma or equivalent. (Required)

Nice To Haves

• Bilingual (Preferred but may not be required depending on location)
• Bachelor’s degree (Preferred)
• Retail or customer-facing sales experience in the telecommunications industry (Preferred)
• Experience prospecting through outbound calls. (Preferred)

Responsibilities

• Meet and exceed personal performance goals and AT&T standards of performance
• Execute and exceed on all sales and operation initiatives in a timely manner
• Assist the Retail Store Manager in maintaining location operations, staffing, inventory, and appearance
• Assist the Retail Store Manager in the development, training, and management of team members
• Helping customers make buying decisions by delivering outstanding customer service
• Training and developing your skills to become a top My Wireless Retail Store Manager when the opportunity presents itself
• Maintain a fun, clean and exciting work environment for customers and team members
• Work as a team member so together you exceed person and team goals
• Participate in marketing activities designed to maximize your selling opportunities each day

Benefits

• Strong Base Pay and a commission and bonus schedule that rewards you for your hard work, dedication, and commitment to excellence
• Ongoing paid training and pathway to manage your own location for My Wireless!
• Exciting career paths and growth potential
• Uncapped commission program when meeting or exceeding sales goals
• Medical, Dental and Vision coverage
• Life Insurance
• 401(K) Retirement Program
• Paid Vacation Time
• Company-paid memberships for Headspace for mental wellness and FinPath for financial wellness
• Total Pet Plan and Pet Insurance
• Employee Assistance Program
• Discounts off our latest devices and AT&T service plans
• Welcome kit of fun gear to get you started that includes 2 AT&T work shirts and personal protective equipment
• Exclusive sales contests and incentives for hitting key AT&T initiatives

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees