Assistant ReStore Manager

Habitat Charlotte Region • Gastonia, NC

4d • Onsite

About The Position

Habitat Charlotte is seeking a motivated ReStore Assistant Manager to support daily store operations, lead staff and volunteers, and deliver exceptional customer experience. This key-holding management role works closely with the ReStore Manager to ensure financial success, operational efficiency, and a safe, welcoming environment for customers, volunteers, and donors.

Requirements

• 3+ years of management experience in retail or customer service
• Valid driver’s license and reliable vehicle for occasional business use
• Basic HR skills and experience leading a team
• Proficiency with MS Office and POS systems
• Financial tracking and basic accounting experience
• Strong verbal and written communication skills
• Stand for extended periods and perform repetitive movements
• Lift 50 lbs. unassisted, over 50 lbs. with assistance, and move merchandise throughout the store
• Operate a forklift (certification provided) and climb steps to forklift cab
• Work flexible schedule including evenings, Saturdays, and holidays

Responsibilities

• Assist with store operations, including opening/closing, safe counts, money handling, shipment receiving, inventory and cycle counts, and transaction research
• Monitor daily sales and review P&L reports to support expense control and profitability
• Lead, train, and develop store staff to achieve store goals with a positive, engaging management style
• Support basic HR functions including interviewing, hiring, counseling, and training
• Maintain store policies, legal and safety requirements, and a clean, organized environment
• Ensure volunteers, donors, Homeowners in Progress (HIPs), and Community Service Workers have a meaningful experience
• Collaborate with other departments (HR, IT, Accounting, Volunteer Services)
• Accurately complete reports and all end-of-day documentation
• Consistently provide exceptional customer service and represent Habitat Charlotte positively

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed