Assistant Restaurant Manager - QSR - Full Time (Harrah's LV)

Caesars Entertainment•Las Vegas, NV

19h

About The Position

JOB SUMMARY: The Assistant Restaurant Manager assists the Restaurant General Manager with the overall activities of the restaurant operation, including prep and service. Age Requirements: 21 Work Cards Required: Food Handler’s Card, Alcohol Awareness Card, Non-Gaming Card ESSENTIAL JOB FUNCTIONS: Manages the day-to-day operation of the Lounge in accordance with established policies and procedures. Establishes and administers training programs within the Lounge, including new employee orientation. Directs the development and administration of controls for all phases of the Lounge in an economical and profitable manner while maintaining established standards. Maintains an efficient program of scheduling to ensure a high standard of food preparation and service with the use of minimum man-hours. Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated. Monitors appearance of all foods & Cocktails and communicates deviations from standard to Chef on Duty or addresses issues. Acts immediately on all customer complaints to ensure that corrections are made when possible. Compiles annual budget, variance reports, weekly management reports, comp reports, linen/glass/silver/menu inventory and any other reports deemed necessary by the Restaurant General Manager or Director of Food & Beverage. Monitors work of Cashiers to ensure that established policies and procedures are being followed. Oversees all follow-up work to ensure non-recurrence of cashier errors; works closely with Business Office and Internal Audit to ensure compliance with established procedures. Counsels, guides, and instructs assigned personnel in the proper performance of their duties. Prepares and coordinates the periodical performance reviews of assigned personnel. Recommends changes including hiring, promotion, demotion and release of personnel; recommends wage and salary adjustments for personnel within established guidelines. Interview potential employees who have been recommended by Personnel. Be able to read and speak to monthly, quarterly and yearly P&L statements. Ability to meet with vendors and be a liaison with our partners. QUALIFICATIONS: Work requires effective communication in English, both verbal and written form in a professional manner. Previous work in a high caliber Lounge. Work in a high-volume establishment with the highest of standards and food and beverage knowledge. Work requires ability to compile, compute, and analyze pertinent data needed for reports. Work requires flexibility to work various shifts. Work requires knowledge of computer programs including Word, Excel, Windows , LMS . PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: Fast paced environment, multiple tasks to be handled under time constraint. Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner. Disclaimer : This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Caesars Entertainment reserves the right to make changes to the job description whenever necessary. As a part of Caesars Entertainment’s employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.

Requirements

Work requires effective communication in English, both verbal and written form in a professional manner.
Previous work in a high caliber Lounge.
Work in a high-volume establishment with the highest of standards and food and beverage knowledge.
Work requires ability to compile, compute, and analyze pertinent data needed for reports.
Work requires flexibility to work various shifts.
Work requires knowledge of computer programs including Word, Excel, Windows , LMS .

Responsibilities

Manages the day-to-day operation of the Lounge in accordance with established policies and procedures.
Establishes and administers training programs within the Lounge, including new employee orientation.
Directs the development and administration of controls for all phases of the Lounge in an economical and profitable manner while maintaining established standards.
Maintains an efficient program of scheduling to ensure a high standard of food preparation and service with the use of minimum man-hours.
Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated.
Monitors appearance of all foods & Cocktails and communicates deviations from standard to Chef on Duty or addresses issues.
Acts immediately on all customer complaints to ensure that corrections are made when possible.
Compiles annual budget, variance reports, weekly management reports, comp reports, linen/glass/silver/menu inventory and any other reports deemed necessary by the Restaurant General Manager or Director of Food & Beverage.
Monitors work of Cashiers to ensure that established policies and procedures are being followed.
Oversees all follow-up work to ensure non-recurrence of cashier errors; works closely with Business Office and Internal Audit to ensure compliance with established procedures.
Counsels, guides, and instructs assigned personnel in the proper performance of their duties.
Prepares and coordinates the periodical performance reviews of assigned personnel.
Recommends changes including hiring, promotion, demotion and release of personnel; recommends wage and salary adjustments for personnel within established guidelines.
Interview potential employees who have been recommended by Personnel.
Be able to read and speak to monthly, quarterly and yearly P&L statements.
Ability to meet with vendors and be a liaison with our partners.