Assistant Restaurant Manager

CEC Entertainment•Skokie, IL

2d•Onsite

About The Position

At CEC Entertainment, the purpose and passion is to create the best place for kids and families to eat and play. As an Assistant Manager, you will help lead a team committed to ensuring "every guest leaves happy." This is a high-energy, high-reward opportunity within the beloved family entertainment industry leader. CEC Entertainment, LLC, headquartered in Irving, Texas, is a nationally recognized leader in family dining and entertainment, operating the iconic Chuck E. Cheese, Peter Piper Pizza, and Chuck's Arcade brands. Chuck E. Cheese celebrates over half a million birthdays annually, dedicated to creating joyful, lasting memories through fun, food, and play, and is committed to safety through programs like Kid Check® and community support. Peter Piper Pizza offers a neighborhood pizzeria experience with quality food, engaging entertainment, and lifelong memories. Both brands champion play to support physical wellness and strengthen motor skills in kids. CEC Entertainment and its franchisees operate nearly 600 Chuck E. Cheese locations and over 120 Peter Piper Pizza venues across 45 states and 18 countries, fostering a culture of diversity and celebrating fun and play to unite every family.

Requirements

Coaching and Developing Others
Effective Communication
Composure
Resourcefulness
Demonstrates Ethics and Integrity
Time and Priority Management
Must be able to work 40 hours a week
Must have a high-school diploma or GED
Must be at least 21 years of age or older (RVP approval may allow for hiring at the age permitted by local law for selling, ringing up, checking identification and serving alcohol)
Minimum of one (1) year of experience managing people, preferably in the food service industry OR experience as an Opening Coordinator for at least six (6) months
Must be able to lift or carry objects weighing 0-50 pounds during scheduled shift.
Must be able to stand, bend, kneel, reach, push/pull, walk and squat during scheduled shift.

Responsibilities

Make daily decisions that involve time management, staff scheduling, cleanliness and upholding product and guest service standards.
Build sales and maximize profits by effectively recruiting, training, developing and motivating your team to meet company and guest expectations.
Coach and inspire the team to deliver outstanding guest service and ensure a safe, clean, and run environment.
Understand cost control procedures, inventory, financials, and labor management.
Take ownership of an Area of Impact “AOI” in one of four areas and over time, complete a rotation in each of the following areas: The Kitchen – manage product ordering, food safety, scheduling, and cleanliness. Oversee pizza dough preparation from scratch, cook pizza and other Chuck E. menu items.
Take ownership of an Area of Impact “AOI” in one of four areas and over time, complete a rotation in each of the following areas: Sales – with oversight over the Cashier, Salad Bar and Gift Shop. This includes monitoring Sales results (including upselling and suggestive selling programs). Inventory, ordering, execution and profitability management of the Merchandise area. And quality assurance of the Salad Bar and prep procedures.
Take ownership of an Area of Impact “AOI” in one of four areas and over time, complete a rotation in each of the following areas: Showroom – lead birthday party execution and planning. Maximize party bookings and guest satisfaction while optimizing showroom seating.
Take ownership of an Area of Impact “AOI” in one of four areas and over time, complete a rotation in each of the following areas: Gameroom – partner with the Technical Manager to keep games and restaurant equipment in top condition with minimal down time. Analyze game play data and ticket payouts while keeping the gameroom and surrounding areas clean and guest ready.