Assistant Restaurant Manager

SSP•Richmond, CA

16d•Onsite

About The Position

Lucky Lily is a modern Asian brasserie delivering elevated flavors, thoughtful technique, and standout hospitality in one of Canada’s busiest airports. This is a chef-inspired, full-service concept with a strong bar program, designed for guests who expect more—even on the move.We’re looking for an Assistant Restaurant Manager who thrives in high-volume environments, leads from the floor, and partners closely with both the Restaurant General Manager and Kitchen Manager to deliver exceptional guest experiences. This role is ideal for a hospitality leader ready to grow—someone who takes pride in service standards, team development, and operational excellence.

Requirements

Minimum 2 years of restaurant management or supervisory experience in a full-service environment
Full-service dining with bar experience required
Strong floor leadership and the ability to lead teams in fast-paced, high-volume settings
Passion for hospitality, food quality, and service excellence
Comfortable working with POS systems, Microsoft Office, and operational tools
Strong organizational skills and the ability to prioritize competing demands
Ability to obtain Transport Canada security clearance (5-year background check)
High School Diploma required

Nice To Haves

Post-secondary education preferred

Responsibilities

Support the day-to-day leadership of a full-service, chef-driven restaurant with bar
Lead Front of House and service execution, ensuring strong floor presence and guest engagement
Partner with the Kitchen Manager to maintain food quality, timing, and service flow
Coach, develop, and motivate hourly team members and supervisors
Uphold food safety, alcohol service, and operational compliance standards
Assist with scheduling, labor management, inventory, and administrative tasks
Monitor systems, ticket flow, and operational priorities during service
Step in to solve problems quickly while keeping the guest experience front and center