Assistant Registrar, Cornell Tech (NYC)

Cornell University•New York City, NY

8h•Hybrid

About The Position

Cornell Tech is Cornell University’s state-of-the-art campus in New York City that develops leaders and technologies for the AI era through foundational and applied research, graduate education, and new ventures. Located on Roosevelt Island, the growing campus was founded in partnership with the Technion-Israel Institute of Technology and in close collaboration with the NYC Economic Development Corporation after Cornell won a worldwide competition initiated by Mayor Michael R. Bloomberg’s administration to create an applied sciences campus in New York City. More than 1,000 Cornell students are now educated annually on the campus, including 700 in Cornell Tech programs. Since opening in 2012, nearly 120 new companies have spun out from startup programs at Cornell Tech, and 95 percent of them are based in New York City. Cornell Tech continues to have a transformative economic impact on the region’s tech sector . Enrollment representatives within Cornell’s colleges, schools, and units regularly collaborate and partner with the Enrollment Division to accomplish the University’s enrollment goals. The position serves as the key liaison between the Cornell Tech campus, the Office of the University Registrar, and respective school/college registrar offices located in Ithaca, NY. The Assistant Registrar will collaborate with Assistant Dean of Graduate Education, Associate Deans, Program Directors, Program Coordinators, university registrar, and school/college registrar staff to develop and maintain degree audit processes, course and class scheduling in university and internal systems, ensure ongoing student registration and enrollments, student enrollment in all identified program courses, and assist in processing visiting students’ matriculation status. The Assistant Registrar will collect, compile, and produce reports for student matriculation and enrollment status, class enrollments, etc. for the Technion and other internal operations use. The Assistant Registrar will create and/or distribute, maintain, and provide analysis on class and faculty evaluations for Cornell Tech classes. Represent Registrar and Student Services at meetings in the Office of the University Registrar, and additional cross-campus meetings as needed. Other duties include special projects as assigned by the Registrar. Required to disseminate sensitive and confidential information regarding student records in accordance with university and college policies and FERPA regulations. While position responsibilities vary, every member of our community is expected to foster a culture of belonging and a healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others.

Requirements

Bachelor’s degree and 2 to 4 years of relevant experience, or equivalent combination.
Excellent verbal and written communication skills.
Ability to multi-task and exercise sound judgment.
Ability to work independently and with others collaboratively both on and across campuses.
Experience supporting students from various backgrounds.
Experience advising students on course requirements.
Commitment to delivering excellent customer service to students, faculty, staff, and other constituents.
Excellent understanding of FERPA, and ability to maintain confidentiality of important documents and student information.
Strong technological skills, including proficiency working with the Microsoft suite, student information systems, and running and analyzing reports.
Ability to cultivate and develop inclusive working relationships with students, faculty, staff, and community members.

Nice To Haves

Master’s degree in higher education or a related field and five years of relevant experience.
Experience with PeopleSoft, Qualtrics, and 25Live.
Experience with training individuals on how to use various systems and developing efficient ways to solve complex problems.
Experience working with graduate students and faculty.
Experience providing student immigration advising.

Responsibilities

Develop and maintain accuracy of Cornell Tech master calendar to coordinate across degree programs, class schedules and academic events. Provide to other teams for event planning. Assure adherence to university policy and procedure and state and federal laws including FERPA and NYSED requirements. Conduct annual review and edits within University catalog. Oversee the maintenance and regular updates of general, program and faculty information.
Analyze and validate data to provide accurate information to the respective schools in Ithaca, ensuring dissemination of commencement procedures for graduating students and resolving any data discrepancies or issues. Participate in business process evaluation with university and school registrars, enhancement, and re-design efforts that integrate new technologies. Advise students on course requirements for various programs. Communicate and advise students, faculty and staff on processes, procedures, and policies concerning student enrollment, grades, records, course management, room scheduling, website, and reporting within university systems. Serve as a policy committee member of Registrar meetings and make recommendations on behalf of Cornell Tech. Process approved student transfer credits from Weill, in accordance with established transfer practices. Collaborate closely with the Registrars at the Law School, SC Johnson College of Business, Graduate School and College of Engineering to track degree progress. Collaborate with external institutions in cross institution enrollment and creating visiting student records and enrollment into classes. Oversee class and exam scheduling; adhere to university policies related to class meeting times, final exams, etc. Oversee creation of academic documents such as customized degree verifications to third parties. Create and implement presentations on enrollment training for new and continuing students. Provide reports and update sensitive student data for internal campus and Cornell University parties. Provide historical class evaluation and roster data to Ithaca departments for faculty tenure review. Provide daily direction to the Academic Affairs Coordinator. Demonstrate understanding and operate in compliance with federal, state and university data privacy and security regulations, policies, and best practices relating to the access and use of student records.
Creating , administering , and analyzing mid-semester evaluations for courses at Cornell Tech. Reviewing, validating and evaluating final course evaluations for technical classes and creating, administering, and analyzing final course evaluations for courses specific to Cornell Tech Creating, collecting and evaluating student feedback about Cornell Tech programs and campus life through end of semester surveys. Working with new university student evaluation system once available. Make recommendations to Cornell Tech leadership in conjunction with the Assistant Dean of Graduate Education about curricular, procedural, policy, and campus changes that will benefit students.
Serve as a Designated School Official (DSO) in the Student & Exchange Visitor System (SEVIS) for F-1 and other types of visa holders. Keep abreast of issues and policies that affect Cornell Tech international student body and ensure students are aware of any changes and address concerns. Work closely with the Assistant Dean of Graduate Education to act as liaison between students and school registrars, bursar’s Office, Office of Global Learning, financial aid, and other student facing offices. Support student events including orientations, PhD Visit Days, end of year events, and student community building events.
Participate in projects or other duties as assigned with occasional work responsibility falling above or below current classification. Completion of any university required compliance trainings.