Assistant Quality Management Administrator

State of Illinois•Springfield, IL

15d•Onsite

About The Position

The Division of Developmental Disabilities seeks an accomplished executive leader to serve as Assistant Quality Management Administrator and Manager of the Quality Review Unit, a critical role responsible for advancing quality, accountability, and continuous improvement across the developmental disability service system. This position provides senior level leadership and strategic oversight of statewide quality review operations, including on-site inspections, consultative reviews, and technical assistance initiatives for service providers. Through subordinate managers, the Assistant Quality Management Administrator ensures regulatory compliance, identifies systemic risks, and drives sustainable quality improvement aligned with the Division’s mission and performance goals. Serving as a key partner to executive leadership and the Quality Enhancement Manager, this role analyzes quality trends, informs policy and operational decisions, and leads cross functional initiatives to strengthen service delivery outcomes. As a senior liaison, the Assistant Quality Management Administrator collaborates with internal Department of Human Services leadership and external oversight entities to gather and interpret service quality data that supports transparency, governance, and executive decision making. This role requires statewide engagement and travel.

Requirements

Requires knowledge, skill, and mental development equivalent to completion of four (4) years college.
Requires three (3) years of progressively responsible administrative experience working at a private or public organization that provides services to individuals who have intellectual/developmental disabilities.
Requires a valid driver’s license.
Requires the ability to travel in the performance of job duties.
This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.

Nice To Haves

Three (3) years of professional management experience in the monitoring and directing of quality enhancement activities for service and support for individuals with developmental disabilities.
Three (3) years of work experience working with individuals with developmental disabilities.
Three (3) years of professional supervisory experience assigning work, providing guidance to subordinates, recommending counseling and/or discipline following collective bargaining agreements, training staff and approving time off.
Two (2) years of experience implementing policies and procedures for people with developmental disabilities.
Two (2) years of professional experience recommending improvement plans in the area of auditing, survey’s and corrective action plans.

Responsibilities

Serves as Assistant Quality Management Administrator and Manager of the Quality Review Unit.
Serves as full line supervisor.
Serves as a member of the bureau’s management team in researching developmental disability issues of significance to the quality enhancement function of the Bureau of Quality Management.
Develops, revises and processes survey forms used within the Bureau.
Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Benefits

A Pension Program
Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
3 Paid Personal Business Days annually
12 Paid Sick Days annually (Sick days carry over from year to year)
10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
13 Paid Holidays annually, 14 on even numbered years
Flexible Work Schedules (when available dependent upon position)
12 Weeks Paid Parental Leave
Deferred Compensation Program - A supplemental retirement plan
Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
Federal Public Service Loan Forgiveness Program eligibility
GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
5% Salary Differential for Bilingual Positions
Commuter Savings Program (Chicago only)