Responsibilities include, but are not limited to: Assist in the daily operation of the management office and administrative duties following established Association procedures and guidelines. Ensure that the telephone is answered properly, and messages are handled courteously, accurately, and responded to in a timely manner. Ensure that all e-mails are responded to appropriately and in a timely manner. Ensure that all mail (i.e., FedEx, UPS, USPS) is picked up daily, in a timely manner. Processes and distributes incoming and outgoing mail for the office and Association as well as Owners. Perform administrative functions including but not limited to: record keeping, filing, mail collection and distribution, word processing, data entry, maintain and replenish office supplies and supply ordering for Maintenance and Housekeeping. Responsible for making sure Owner/Resident information is kept up to date as well as other association databases. Processes print jobs, scanning and faxing as general office support when needed. Prepares and assists community manager with monthly board packages and meeting agenda notices and in-house mailings. Coordinate and track important dates and meetings, such as turnover, annual, and budget meetings. Provide and maintain maintenance requests (Work Orders). Assist with producing minutes for Board Meetings. Responsible for coding and entering all Invoices for the community. Responsible to work closely with Committees and each Committee Chairperson. Daily interaction and support for owners. Must maintain and update community website according to FL Statutes. Responsible to make sure that Vendor Packets are processed for all Vendors. Monitoring of Vendor License and Insurance Expiration. Special projects as instructed. Professional communication skills (phone, interpersonal, written, verbal, etc.). Professional customer service skills. Any other duties/tasks as directed by Property Manager or HOA Board
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
101-250 employees