Assistant Property Manager - Entry Level
About The Position
The Assistant Property Manager is responsible for supporting daily operations at a self-storage facility, including customer service, sales, property inspections, and payment processing. The role requires strong communication skills, basic maintenance ability, and independent work, with some travel within the district. What you’ll be doing You will be responsible for overall operations and cleanliness of your assigned properties to include, but not limited to; Handle day to day operations of the facility. Provide excellent customer service experience. Answer phone calls and emails in a timely and professional manner. Conduct daily site checks and property inspections. Assist customers seeking storage units. Collect and process payments. Contact delinquent occupants. Perform daily and weekly reports, marketing, surveys, and inventory. Perform basic maintenance tasks including hasp changes, light bulb changes, cleaning, lock cuts, and safely utilize power tools when needed. Act as the primary point of contact for contractors and vendors working on site. Travel within the district is required to support other locations based on business needs.
Requirements
- Must possess a valid driver’s license.
- Light cleaning and maintenance experience.
- Working knowledge of computers, smartphones, and Microsoft Office software.
- Ability to work independently without onsite supervision.
- You must be able to pass a criminal and driving background check and a drug test.
Nice To Haves
- Self-Storage, Management, Customer Service, Sales experience preferred.
- Self-Storage experience is a significant plus.
- Bilingual proficiency in Spanish is a plus.
Responsibilities
- Handle day to day operations of the facility.
- Provide excellent customer service experience.
- Answer phone calls and emails in a timely and professional manner.
- Conduct daily site checks and property inspections.
- Assist customers seeking storage units.
- Collect and process payments.
- Contact delinquent occupants.
- Perform daily and weekly reports, marketing, surveys, and inventory.
- Perform basic maintenance tasks including hasp changes, light bulb changes, cleaning, lock cuts, and safely utilize power tools when needed.
- Act as the primary point of contact for contractors and vendors working on site.
- Travel within the district is required to support other locations based on business needs.
Benefits
- 401(k) with a 4% company match
- Medical, dental, and vision insurance coverages
- Paid Time Off – vacation, sick, paid holidays, and after 1 year of service you receive a paid day-off in the month of your birthday
- Referral Program
- Annual Tuition Reimbursement Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
