Assistant Property Manager

HEB•San Antonio, TX

11h

About The Position

Assistant Property Manager with experience supporting H-E-B shopping center operations through lease administration, tenant relations, financial coordination, and legal documentation. Proven ability to support Property Managers in managing retail portfolios, ensuring lease compliance, maintaining tenant relationships, and coordinating cross-functional teams in a fast-paced retail environment. H-E-B’s Real Estate and Shopping Center Development Teams get the most out of our real estate purchases by leasing, buying, selling, and developing property. As an Assistant Property Manager, you will support our Shopping Center property management team in daily operations, assist in managing retail portfolios and other related job functions. Once you’re eligible, you’ll become an Owner in the company, so we’re looking for commitment, hard work, and focus on quality and Customer service. “Partner-owned” means our most important resources—People—drive the innovation, growth, and success that makes H-E-B The Greatest Retailing Company. Do you have a: HEART FOR PEOPLE… willingness to work as part of a team? HEAD FOR BUSINESS… able to make decisions and problem solve with knowledge to identify and research solutions? PASSION FOR RESULTS… adaptability in order to operate efficiently and professionally in a fast-paced environment?

Requirements

a related degree or comparable formal training, certification, or work experience
Commercial Property Management experience
excellent communication skills
A related degree or comparable formal training, certification, or work experience
Commercial Property Management certificate or 2+ years of commercial property management experience
Excellent verbal and written communication skills
Strong prioritization, organization, and multi-tasking skills; attention to detail
Solid PC skills, including MS Office (Word, Excel), Yardi, Salesforce, and other programs required by the job; proficiency in MS Office
Good customer service skills
Ability to exercise judgment and reasoning
Ability to maintain highly confidential and sensitive data / info on a routine basis
Ability to remain flexible and adaptable
Self-motivated, professional, and conscientious
Team player
Function in a fast-paced, retail, office environment
Problem solve and make decisions for the best outcome for the company, property per our rules and regulations

Responsibilities

Supports daily activities for the Property Managers or Asset Managers, responsible for administrative and project-related aspects for the Shopping Centers
Prepares default notices, non-monetary, billback, AR letters, assignments/pylon sign agreements, LEMAs, and ROE’s
Works with the Property Manager to maintain ADA and code compliance issues with tenants and inspectors
Able to multi-task and maintain files/records efficiently
Property fire compliance - Ensures fire risers are inspected annually, works closely with fire vendors to request fire and sprinkler and maintains fire and sprinkler inspection reports, fire tags, riser room codes, fire monitoring and code lists and coordinates fire riser room repairs etc.
Creates work orders in the SalesForce system
Assist with lockouts and surrender processes
Maintains key lockbox and list, SCD region listing
Works with Property Manager on reconciliation of interior water accounts and trash reconciliations
Assists in AR - account receivable collections – communicate with tenant regarding unpaid rent and AR Emails
Process check requests for - TI, security deposits, AR refunds, etc. and submit to PMs for final approval
Communicates with tenants regarding past due monetary balances by correspondence and phone calls / emails
Communicates with Property Accounting to research tenants’ account-related questions; provides follow-up to tenants
Collects and coordinates (from tenants) necessary TI paperwork to submit check requests to Property Accounting, tracks payment process through final payment to tenant
Tracks general liability insurance compliance for Shopping Center properties
Performs tenant adjustments to tax, cam and insurance