Assistant Property Manager

Highwoods Careers•Atlanta, GA

18h

About The Position

At Highwoods , our focus is on providing exceptional experiences for everyone involved—our customers, employees, stakeholders, and local communities. We believe in enhancing the customer experience within our buildings by integrating hospitality and top-notch amenities, creating a truly unmatched work environment. A Day in the Life As a Highwoods Assistant Property Manager, you will be part of a team that strives to provide best-in-class service to customers in full-service commercial office buildings in the Atlanta Market. We're seeking someone passionate about crafting dynamic experiences and fostering a sense of community for our diverse customer base within the portfolio. The Assistant Property Manager plays an important role supporting the property management team in managing the portfolio's operational and financial health. The PM team is charged with ensuring our buildings are well-maintained and effectively run while also enhancing the customer experience through creative programming, community building, and strategic local partnerships, making the space not only functional but also a preferred destination. The PM team has a dual responsibility, which is essential for achieving operational excellence and fostering a vibrant community atmosphere across our properties.

Requirements

Effective organization and time management skills
Strong interpersonal skills
Detail-oriented and analytical
Excellent written and oral communication skills
Computer proficiency MS Office and Internet
Proven record of providing excellent internal and external customer service
Knowledge of basic business and accounting practices
Present self in a professional manner at all times
Must exhibit a high level of initiative
Possesses good problem-solving and decision-making abilities.

Nice To Haves

2-4 years experience in commercial property management highly desirable
Bachelor’s Degree preferred
Budgeting/reporting experience helpful

Responsibilities

Build strong customer relationships by proactively addressing customer concerns and inquiries, demonstrating a positive attitude and dedication to providing exceptional service
Assist with customer relations opportunities to promote open communication and customer satisfaction
Help ensure the strong financial performance of the assets within the assigned portfolio
Assist with researching, preparing, and implementing annual budgets including coordination of certain revenue, operating expenses, and capital expenditures for building improvements
Review and code invoices and submit for approval
Assist with negotiating and managing vendor contracts
Conduct regular property inspections to prevent problems/identify opportunities
Adhere to company policies and ensure compliance with OSHA standards, building codes, governmental agency directives
Assist with review and monitoring of daily work order report and weekly outstanding work order report
Initiate customer billings as needed
Help with coordination of customer move-ins and move-outs; following up as needed on punch list inspections
Review and understand leases related to assigned portfolio
Assist with coordinating customer projects and follow-up on customer work requests
Identify and implement procedures to minimize insurance risks.