Assistant Property Manager

Check out our current openings • Mclean, VA

1d • $80,000 - $90,000

About The Position

As an Assistant General Manager, you will provide valuable operational support to ensure the smooth functioning of the property. Your role will involve a wide range of tasks, including assisting with day-to-day operations, interacting with residents, vendors, contractors, and visitors, and providing general support to staff members. The ideal candidate should have an extremely strong attention to detail, be highly organized, and be able to operate efficiently in a demanding work environment.

Requirements

• Action and results-oriented, enthusiastic
• Resourceful, creative, decisive
• Excellent customer service, interpersonal, organizational, and communication skills
• Open and helpful listening and communication
• Ability to work independently and as a member of a team
• Ability to meet stringent deadlines and multitask
• Ability to work with sensitive information and maintain confidentiality
• Impeccable attention to detail
• Bachelor’s degree (B.A./B.S.) in Business or related field, or equivalent combination of education and experience preferred
• 1-2 years administrative experience in a corporate setting
• Ability to self-manage and be resourceful, with the proven ability to multitask and operate successfully under tight deadlines and time pressures under limited supervision
• Computer proficiency to include Microsoft Office applications (Outlook, Word, Excel)
• Must have valid driver’s license and reliable transportation
• Ability to sit for extended periods and use a computer
• Occasional lifting of up to 35 pounds, standing, sitting, walking, and occasional climbing may be required
• Hours are Monday-Friday 9am-5pm with ability to work extended/flexible hours and weekends occasionally
• Ability to respond to emergencies (both during and after business hours) in a timely manner
• Frequent and constant interaction with residents and vendors on-site
• All EJF employees must exhibit the core values below in their daily interactions. Passion Integrity Respect Service Community Teamwork Accountability

Nice To Haves

• Real Estate experience and Property Management license a plus
• CMCA certification preferred

Responsibilities

• Transition and Project Management
• Set up new accounts, change over mailing addresses
• Input data into web-based software, upload documents, audit information
• Input owner information in Building link and general information, as needed
• Assist in managing office admin duties
• Handle all lease turnovers
• Schedule/approve move-ins and move-outs in conjunction with the office admin
• Conduct property inspection
• Follow up on billing requests from Maintenance Team
• Manage front desk schedule and temp coverage
• Host monthly board calls via Zoom
• Secure proposals for projects in the building
• Customer Service
• Field questions from clients via phone/email (i.e. providing account balances, web portal access, general building information, etc.)
• Interact with and assist all unit owners, vendors, etc. at the request of the managers, either by phone, email, fax, or in-person, whichever is appropriate
• Send out mass communication via phone and email to residents
• Assist Accounting with the administration of credits or charges of late, legal, fines, and/or maintenance fees that apply to owner ledgers under the direction of manager
• Assist senior managers with vendor invoice inquiries (i.e. overcharges, billing address changes, or name changes)
• Completed Shared billing with the Encore
• Administrate Client Accounts/Reports
• Maintain unit owner name and/or address changes, and other various types of information as necessary
• Draft/proofread notices/memos/letters/templates (templates may include violation letters, general notices, memos, etc.) at the request of the senior manager and send out/make arrangements as directed
• Organize documents within company network and hard files and assist with mailings as directed
• Assist Accounting with outstanding delinquencies for all properties and follow up as directed
• Run any weekly/monthly reports for properties as directed by senior managers (i.e. insurance tracking, rental reports, etc.)

Benefits

• EJF offers a comprehensive health benefits package that includes medical, dental, and vision insurance, employer-paid Life and Disability insurance, and 401(K) plan with company match.
• EJF is an equal opportunity employer and provides reasonable accommodation to qualified individuals with disabilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level