Assistant Property Manager

DivcoWest•San Francisco, CA

9d•$85,000 - $90,000•Onsite

About The Position

DivcoWest is seeking an experienced Assistant Property Manager to work out of our corporate office in San Francisco, CA, joining a management team responsible for overseeing two Class A office buildings in San Francisco. This position requires someone who is motivated, interested in learning, and enthusiastic about tenant relations. The individual for this position should be comfortable working in and contributing to a team environment, enjoy being in a busy environment where new and complex transactions occur, and be capable of interacting with people at various levels within and outside the organization. This position will collaborate with a team comprised of a senior property manager, a property manager, and a tenant services coordinator, assisting the property manager in maintaining excellent tenant relationships, supporting daily operations for optimal upkeep of the sites, and managing the financial functions. This role requires 5 days in the office at our San Francisco, CA location. The ideal candidate for this position should be comfortable working in a high-profile setting where customer service is paramount. It is a busy, collaborative environment that includes interacting with people at various levels inside and outside the organization.

Requirements

At least three years of experience in the commercial property management field
4 yr degree (BA preferred)
Strong mathematical skills and organizational aptitude
Excellent computer skills including proficiency with Microsoft Word and Excel
Clear, concise written and verbal communication skills
Above average customer service skills and problem-solving capabilities
Detail oriented
Works well with deadlines
Takes initiative and is “self-starter” with a positive attitude
Cooperative/Team Player
Resourceful, reliable, and punctual
Eager to learn and be a "go-to" when questions/issues arise
Remain in a stationary position for 75% of the time working on a computer and attending virtual meetings.
Occasionally move about the office to access file cabinets, office technology, and attend meetings etc.

Responsibilities

Act as a Property Manager capacity as needed.
Assist in supervising vendors, create vendor repair agreements, maintain vendor’s files, and monitor vendor insurance as needed.
Assist with property inspections, follow-up and assign work orders to service providers.
Assist with tenant relations including but not limited to participating in tenant meetings and supporting property specific and regional tenant programs and activities.
Assist with tenant move-ins including disbursement of keys and access cards, establishment of a new mail service, walk-through and all other tasks as required.
Assist with card access input and procedures for the property as needed.
Assist property manager with capital improvement and tenant improvement projects.
Professionally interfaces with all levels of management, vendors, and tenants.
Manage monthly Accounting Calendar for adherence to deadlines throughout the month to include completing monthly accounting tasks, including review of rent edits, accruals, and account payables.
Monitor tenant receivables including review of rent statements, responding to tenant inquiries, rent collection, miscellaneous billings, and delinquency reporting.
Process invoices daily, including vendor coding, approval verification and budgetary review.
Maintain accurate financial records using MRI accounting software.
Prepare necessary check requests; inputs related data and processing within established guidelines.
Research and respond to internal and external inquiries.
Research invoices and payments to ensure timely and accurate payment.
Manage the preparation of and gives approval on accurate tenant billings.
Follow up on all delinquencies.
Obtains aging report for property manager and delivers standard correspondence to address delinquencies.
Prepare monthly operating report for property manager review and approval.
Review monthly rent roll for accuracy for property manager’s review.
Responsible for working with Asset Management on annual tenant common area expense billings and reconciliations.
Responsible for all budget input into spreadsheets and/or budget application.
Track costs and tenant billings for tenant improvement projects.
Back up the Tenant Services Coordinator to dispatch service calls to enter into the work order software program “Prism” and follows up to ensure satisfactory completion.
Welcome visitors and clients in a professional, courteous, and helpful manner.
Support preparing aspects of the annual budget and gathering bid proposals for potential work to be performed.