Assistant Property Manager

Hopkins Housing Limited Partnership•Hopkins, MN

About The Position

The Assistant Property Manager plays an integral role in the success of our team, our community and creating a place our residents are proud to call home. You will be responsible for providing unparalleled service to our residents by assisting in the coordination and orchestration of day-to-day operations of our multi-family apartment community. This role is the liaison between management, site staff and residents in the absence of the Property Manager.

Requirements

Capable of performing the essential functions of the job, with or without reasonable accommodations
Ability to understand and communicate written and verbal directions
Regular attendance, reliability and punctuality is necessary to meet the needs of applicants, new and current residents, guests and outside vendors during regularly scheduled hours
Ability to work nights and weekends, upon request
Must be able to work overtime as needed
Required to work on an on-call basis
Must be available on the last and first day of the month for turns
Outstanding customer services skills
Well organized with excellent attention to detail
Aptitude to work independently with excellent time management skills
High School Diploma or GED Equivalent
One year of hospitality experience required
Fluent in English, verbal and written
Proficiency in Microsoft Office Suite

Responsibilities

Assist the Property Manager to ensure the community meets occupancy goals, utilizes marketing strategies to secure prospective residents, creates/maintains follow-up procedures and promote a Community Outreach Program
Maintain vendor/contractor communications concerning scheduling, billing, and vendor relations, and process invoices in a timely manner
Assist with addressing resident concerns and requests
Assist with the payment collection process and ensure that the community is meeting defined delinquency standards
Contribute to the cleanliness and curb appeal of the community
Prepare and process resident service requests
Prepare newsletters, promotional flyers, and assist with the planning of community activities and events
Prepare weekly and monthly reports as assigned
Interact positively with residents to maintain high levels of resident satisfaction
Demonstrate strong professionalism and integrity as a representative of the community
Comply with all industry Fair Housing rules and regulations
Operate within OSHA (Occupational Safety and Health Act) standards and company safety policies at all times
Other duties as assigned by Property Manager