Assistant Property Manager
About The Position
As an Assistant Property Manager, you will support the day-to-day operations of a residential rental portfolio in New York City, ensuring smooth lease administration, resident satisfaction, and compliance with company standards. This is a full-time, on-site position based out of the Yonkers site office or Manhattan main office. The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.
Requirements
- Bachelor's degree required.
- Experience: 3-5+ years in NYC residential rental property management; familiarity with 421a Tax Abatement is a plus.
- Must have superior verbal and written communication skills and proven customer service experience.
- Spanish fluency required.
- High-energy attitude with ability to multi-task under pressure.
- Extremely organized, consistent, and adaptable to change.
- Strong leadership and teamwork skills.
- Proficient in Microsoft Office; experience with Yardi Voyager, AvidXchange, and ClickPay preferred.
Responsibilities
- Manage lease assignment and sublet processes from start to finish.
- Handle occupant changes and update rent roll information.
- Monitor AirBnB activity to prevent illegal rentals.
- Assist with rent collections and prepare arrears reports.
- Maintain accurate tenant data in BuildingLink and Yardi systems.
- Draft and distribute memos, notices, and correspondence to tenants and vendors.
- Respond promptly to tenant complaints and nuisance issues.
- Coordinate with exterminators for scheduling and tracking bed bug issues.
- Process new leases, cancellations, and extensions in Yardi.
- Maintain spreadsheets and reports (renewals, vacancies, concessions, late fees, bed bug tracking).
- Ensure timely return of security deposits and file DHCR rent registrations.
- Track move-outs and coordinate with Resident Manager on damages and key returns.
- Communicate with ClickPay and residents to resolve billing issues.
- Follow up on renewals to ensure timely responses and proper documentation.
Benefits
- As a full-time non-exempt associate, you will be eligible for comprehensive benefits including multiple medical plans, dental, vision, life insurance, short-term disability, legal, and identity theft coverage.
- Additional benefits include company-paid life insurance, long-term disability, employee assistance program, paid time off, paid holidays, and a 401k with company match.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Real Estate
Number of Employees
5,001-10,000 employees
