Assists the Property Manager (PM) with all aspects of operational procedures including the daily oversight of all maintenance personnel. Manage affordable housing waitlist(s). Screen and review applicants for eligibility for tax credits (LIHTC) and/or Section 8. Perform additional background/credit screenings on applicants. Complete move-ins under LIHTC and S8 parameters. Manages HQS inspections/repairs. Oversees equipment repairs and status updates. Manages general building maintenance operations. Track, maintain, and schedule in-house resident maintenance repair requests, as well as repairs requiring external vendors. Prepare and release vendors via work authorizations ensuring that all approvals are in place pursuant to pre-established thresholds. Maintains frequent resident engagement which includes resident follow up and timely responses (e.g., email, phone, etc.). Supports, tracks, and assists both the site team(s) and PM on agency-specific regularly inspections (i.e., REAC, MOR, API, etc.). Tracks and logs vacant apartments; follow up with PM to schedule and prepare make-ready process. Works alongside PM reviewing MOR report information especially when explaining collections, legal/arrears, and bad debt matters.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
11-50 employees