Assistant Property Manager

Weinstein Properties•Georgetown, TX

11h•Onsite

About The Position

Weinstein Properties, headquartered in Richmond, Virginia, owns and manages over 60 apartment communities in Virginia, North Carolina, Texas, Tennessee, and Georgia. The company, still owned and operated by the Weinstein family after 70+ years, attributes its continued success to a hands-on approach to daily operations and a focus on the customer experience. This Assistant Property Manager position involves front-line resident services, team interaction, fast-paced learning, and communication in persuasive and difficult situations. Attention to detail is necessary. The company offers training and coaching to master necessary skill sets and provides direction for professional development. This is not a desk job; the role requires being on your feet, engaging with prospects, walking the property, and inspecting homes. The successful candidate will be part of a high-performing, highly collaborative team where recognition and promotion come from commitment and results. The role may sometimes require working outside standard hours to support resident events or assist during weather challenges.

Requirements

Strong Communication Skills: great listener, confident and warm connection with others, both in person and in writing.
Customer-First Mindset: loves helping people and solving problems, even when things get tough.
Positive Energy: shows up with enthusiasm and a can-do attitude every day.
Team Spirit: pitches in wherever needed and cares about team success over individual credit, willing to help even if something does not fall under job description.
Motivation & Drive: goal-oriented, organized, and eager to grow.
Adaptability: manages interruptions, shifting priorities, and fast-paced days with ease and grace.
Initiative: not afraid to jump in, whether greeting someone at the door or taking ownership of a task.
Attention to detail is necessary.
Solid management experience from customer service, sales, or hospitality environments (if no previous property management experience).

Nice To Haves

Previous property management experience

Responsibilities

Work with prospects interested in learning more about communities.
Answer internet leads, phone calls, schedule appointments, and take prospects on community tours.
Process leasing applications, prepare lease paperwork, request security deposits, and facilitate lease signing by leaseholders.
Provide excellent customer service to residents, assisting with needs such as renewal discussions, notice to vacate, early termination, adding a pet, transferring to another apartment home, and answering account questions.
Collaborate with maintenance, walk apartments to confirm readiness, monitor property needs, and follow up with residents regarding work orders or maintenance needs.
Create a positive experience for residents upon move-in.
Work with residents during move-out, processing move-outs and security deposit dispositions.
Post rent payments and follow up on outstanding balances.
Plan, prepare, and host resident activities.
Lead the team, assist with training, and help accomplish goals.
Assist the Property Manager as needed.