Assistant Property Manager (Chandler Ridge)

WinnCompanies • Raleigh, NC

8d

About The Position

WinnCompanies is seeking for an Assistant Property Manager to join our team at Chandler Ridge Apartments, a 228-unit residential community located in Raleigh, NC.
In this position, you will support the Property Manager in managing all aspects of the community, including leasing, accounts receivable, accounts payable, service requests, and customer service.
The ideal candidate will adhere to the following schedule: Mondays through Saturdays from 8:30AM to 5:30PM, with one day off during the week.

Requirements

• High school diploma or GED equivalent.
• Less than 1 year of work experience.
• Less than 1 year of supervisory / management experience.
• Direct experience with LIHTC programs
• Proficiency with RCRS system.
• Experience with computer systems such as Microsoft Office Suite.
• Outstanding verbal and written communication skills.
• Excellent customer service skills.
• Superb attention to detail.
• Willingness to learn and be trained.

Nice To Haves

• Vocational or Technical training.
• CAMT certification.

Responsibilities

• Assist the Property Manager in managing all aspects of the property including leasing, Accounts Receivable, Accounts Payable, and service requests.
• Perform all day-to day leasing and marketing activities related to apartment rentals, move-ins, re-certifications, and lease renewals at a LIHTC property.
• Interact with prospective and current residents to achieve maximum occupancy.
• Generate and manage traffic, lotteries, wait list, property tours, leasing apartments, qualifying prospects, and following up on prospects leads.
• Prepare lease documentation applicable to program types, complete move-in paperwork, and procedures, maintain applicable databases, and ensure tour route, amenity areas, and show units are to company standard.
• Remain up to date with any/all federal, state, and/or other regulatory requirements and programs.
• Monitor collections, post rent payments, enforce the collection policy, and initiate legal action when required.
• Facilitate all aspects of apartment leasing: touring with prospective residents, processing applications, recertifications and negotiating lease renewals.
• Provide exceptional customer service, respond timely to resident issues and complaints, and promote positive resident relations. Assist in all facets of physical and financial Management as needed and assigned.
• Act as Property Manager in absence of the Manager for specified amounts of time.
• Maintain relationships with area businesses, local housing offices, employers, and real estate brokers to generate new business or to maintain an extensive waiting list for all unit types.
• Gather appropriate documents by program types for residency approval submission to the appropriate person or third party vendor for review and approval.
• Prepare financial reports for the Property Manager, as well as resident correspondence, and recertification notices.
• Set goals and determine how to accomplish defined results with some guidelines.
• Direct employees' daily work activities.
• Undertake or recommend the following employment actions: hiring, termination, corrective action and performance reviews.

Benefits

• Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
• 401(k) plan options with a company match
• Various Comprehensive Medical, Dental, & Vision plan options
• Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
• Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
• Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
• Tuition Reimbursement program and continuous training and development opportunities
• Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
• Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)
• Flexible and/or Hybrid schedules are available for certain roles
• Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED