Assistant Property Manager

Russo Property Management LLC•Westfield, NJ

17h

About The Position

At Russo Development and Russo Property Management, we build more than properties - we build inspiration and purpose. As a privately held, family-owned company with over 50 years of success, our legacy includes more than 6,500 luxury apartment homes, 60+ industrial projects, and a growing data center portfolio across northern New Jersey. Our team is guided by our core CARES values - Character, Accountability, Respect, Excellence, and Service - which shape how we work, lead, and serve. In 2023, Russo Property Management was proud to be named the Top Management Company for Market Rate Apartments by the New Jersey Apartment Association. If you’re passionate about quality, community, and making a lasting impact, we’d love to meet you. We are seeking a customer service-oriented Assistant Property Manager to join our growing team. The Assistant Property Manager is responsible for assisting with the overall day to day management and lease up of the property. Responsibilities include assisting the property manager in overseeing on-site staff and contracted vendors to maintain a first-class appearance of the property. This position assist with coordinating the team members’ daily activities to achieve established budgeted financial and operational goals and ensures that the operation of the property complies with Company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws and regulations governing multi-family housing operations. The candidate chosen for the position will be placed at our luxurious property located in Garwood, NJ.

Requirements

High School / GED education required.
Two years of Leasing experience working in a luxury multifamily apartment community.
Must have strong organizational abilities, customer service skills, and an attention to detail.
Ability to work within a team.
Microsoft Office Experience.
Must be familiar with Fair Housing, ADA, Fair Credit Reporting Act, and other laws and regulations governing multi-family housing operations.

Nice To Haves

Two years of supervisory experience preferred
Bilingual a plus.
Yardi experience a plus.

Responsibilities

Maintain all accounts receivable at the property. This includes scanning rent checks and processing online payments. Draft and distribute late letters on the 6th of each month (when applicable). Process and submit eviction paperwork to attorneys (when applicable). Coordinate and submit uncollected balances to our 3rd party collection company. Manage write-off process with Property Manager and accounting team.
Audit lease files to ensure accuracy. This includes new lease setup and lease charges.
Manage the renewal process which includes drafting and distributing renewal offers, finalizing leasing terms with residents, assisting in lease administration and management the renewal workbook.
Complete resident (SODA) Statement of Deposit Accounting process through our management system, pursuant to state laws.
Assist with the supervision of on-site staff including leasing consultants, maintenance team and vendors (when applicable).
Follow established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes related to property operations, and reporting violations or infractions to appropriate individual(s).
Assist with the preparation and review monthly financial status reports for management and ownership.
Work closely with senior management to recommend rental or amenity concessions based on current market conditions or limitations imposed by units larger/smaller, odd shaped than similar product type within peer group.
Work closely with the Property Manager to track and push the marketing plan traffic goals to ensure adequate traffic and closing ratios for both new and existing leases.
Coordinate with maintenance team to ensure timely completion of make-ready units to the highest standards of expectations.
Responsible for knowing and understanding the market of the property(s)’ similar peer group. Keep informed about new development or redevelopments within the market and can discuss how these will impact the property. Build relationships with local business organizations in an effort to add to our RPM preferred employer program.
Coordinate services from vendors, software consultants, and other contractors.
Ensure that the appearance and physical aspects of the residential properties meet the owner’s established standards.
Provide information and coordinate with affordable housing entities, government officials and lenders as needed.
Promote client satisfaction and retention through staff leadership, social media review, communication, and innovative ideas.
Coordinate community events to promote resident satisfaction (holiday parties, pool BBQ’s, Sunday football watch parties, and community and prospect focused events).