Assistant Property Manager 05-26
About The Position
Established in 1937, the Housing Authority of the City of Austin (HACA) is a national leader in providing safe, healthy and affordable housing options for the Austin community. HACA's mission is to cultivate sustainable affordable housing communities and partnerships that inspire self-reliance, growth and optimism. PAMI is looking for a service-oriented Assistant Property Manager to join our high-performing management team in Austin! The Assistant Property Manager assists with the management of their assigned affordable housing property. This position performs a variety of tasks, such as inspecting/showing apartments, performing property inspections, leasing and continued occupancy functions, and rent collection. PAMI is a high-performing affordable housing that provides safe, healthy and affordable housing options for the Austin community. Our mission is to cultivate sustainable affordable housing communities and partnerships that inspire self-reliance, growth and optimism. What you will do in this position: Resident Relations & Leasing Customer Service: Provide prompt, efficient, and courteous responses to resident requests and inquiries. Leasing Activities: Inspect and show apartments to prospective residents; facilitate the application and move-in process. Lease Management: Complete administrative tasks to ensure timely lease renewals and maintain organized electronic resident files. Compliance & Financial Integrity Income Certification: Accurately calculate residents' household income to determine appropriate rent payments in accordance with program standards. Program Compliance: Support the Property Manager in maintaining strict compliance with state and federal regulations, specifically Project-Based Rental Assistance (PBRA) and Low-Income Housing Tax Credit (LIHTC) requirements. Revenue Collection: Oversee rent collection and process lease renewals to ensure the financial health of the property. Property Oversight Inspections: Perform regular property and unit inspections to ensure high standards of safety and maintenance. Administrative Support: Support the Property Manager in all operational tasks to ensure the property meets high-performance benchmarks.
Requirements
- High school education or G.E.D. and one-year related experience or training; or equivalent combination of education and experience.
- Working knowledge of Microsoft Office Word, Excel, and Google platform
- Housing Management certification within one year of hire (training provided)
Nice To Haves
- Compassionate and professional customer service skills, especially when working with diverse populations, including individuals with disabilities and those experiencing homelessness.
- Some college hours in business, public administration, or social sciences from an accredited community college or university; twelve months related experience or training; or equivalent combination of education and experience.
- Experience in property management.
- Experience working with YARDI property management software and bilingual in Spanish, Arabic or Vietnamese or Sign Language.
Responsibilities
- Provide prompt, efficient, and courteous responses to resident requests and inquiries.
- Inspect and show apartments to prospective residents; facilitate the application and move-in process.
- Complete administrative tasks to ensure timely lease renewals and maintain organized electronic resident files.
- Accurately calculate residents' household income to determine appropriate rent payments in accordance with program standards.
- Support the Property Manager in maintaining strict compliance with state and federal regulations, specifically Project-Based Rental Assistance (PBRA) and Low-Income Housing Tax Credit (LIHTC) requirements.
- Oversee rent collection and process lease renewals to ensure the financial health of the property.
- Perform regular property and unit inspections to ensure high standards of safety and maintenance.
- Support the Property Manager in all operational tasks to ensure the property meets high-performance benchmarks.
Benefits
- Paid sick leave, annual leave, birthday leave & federal holidays
- 100% of employee health insurance premiums paid by the agency
- Supplemental health, dental, vision, and life insurance options for employees and family
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
