Assistant Property Manager

First Hartford Realty Corporation • Claymont, DE

19d • $23 - $25 • Onsite

About The Position

The Assistant Property Manager will support the Property Manager in overseeing the daily operations of a 209-unit HUD and Low-Income Housing Tax Credit (LIHTC) community in Claymont, DE. This role is integral to ensuring program compliance, maintaining occupancy standards, coordinating unit turnovers, managing work orders, and fostering strong resident relations. The Assistant Property Manager also serves as acting manager in the Property Manager’s absence.

Requirements

• High School Diploma or GED.
• Minimum 3 years of related experience in property management.
• Minimum 3 years of related experience with LIHTC or HUD Project Based Section 8.
• Excellent customer service skills with strong team orientation.
• Ability to relate to and work effectively with individuals from diverse backgrounds.
• Professional, respectful, and approachable demeanor toward residents and co-workers.

Nice To Haves

• Bachelor’s degree is preferred.
• Prior experience managing/supervising staff is desired.
• Preferred certifications in HUD property management such as: CPO, COS, NAHP, and LIHTC property management such as: SHCM, TCS, C3P, HCCP, NAHP.
• Proficiency in Microsoft Office Suite and experience with property management software (Yardi).

Responsibilities

• Monitor collections, post rent payments, and enforce collection policy.
• Perform all aspects of apartment leasing such as managing wait lists, touring with prospective residents, processing applications for compliance with multiple programs, and completing new resident orientation at move-in. This process also includes working directly with maintenance to ensure vacant units are turned prior to move-in and inspected.
• Maintain occupancy and program compliance by processing annual recertifications.
• Take the lead role on move-in and recertifications and ensure they are in compliance with all programs.
• Prepare the property, resident files, property binders, and office for audits and inspections.
• Respond to resident issues and complaints in a timely manner.
• Promote positive resident relations with exceptional customer service.
• Under the supervision of the Property Manager, assist in physical and financial management as needed.
• Manage resident correspondence and recertification notices.
• Assist with annual or periodic unit inspections.
• Act as Property Manager in their absence.

Benefits

• 401(k) with company match
• flexible spending account
• medical, dental, vision, life, disability insurance
• paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees