Assistant Property Manager - Lease-up

The REMM Group•Santa Cruz, CA

8d•$26

About The Position

Are you a dynamic assistant property manager looking to apply your prior experiences to an exciting and rewarding opportunity? Do you thrive in a fast-paced environment and enjoy providing exceptional customer service? Are you organized, detail-oriented, and possess a passion for the property management industry? If so, we want to hear from you! Come join one of the fastest-growing privately held companies in the real estate management industry and enjoy a work-life balance in a fun, team-oriented environment. The REMM Group is seeking a strategic and talented assistant manager for a brand-new lease-up community located in Santa Cruz, CA. The assistant property manager will be responsible for the supervision of the overall operations of the community and maintaining the physical assets and financial performance. Must have previous multi-family lease-up and rent collection experience, excellent communication, and organizational skills. They must also demonstrate strong leadership qualities and be able to effectively manage, mentor, and motivate their team. This Job Might Be for You If You Can Excel at: Assisting the Business Manager with the management of the assigned community by fulfilling all aspects of property operations, including lease administration, rent collection, move-in/move-out processes, and administrative responsibilities as established by the Business Manager and The REMM Group. Manage tenant relations by addressing inquiries, resolving maintenance requests, and enforcing lease policies in a professional and courteous manner. Conduct property tours, screen potential tenants, and process rental applications using Yardi Voyager or RentCafe. Maintain accurate and up-to-date resident records and financial reports using property management software. Coordinate with vendors and service providers to ensure timely completion of maintenance requests. Perform routine property inspections and report any maintenance needs. Market vacant units and contribute to developing and implementing marketing strategies. Provides leadership to the team with a focus on strong team development. Promotes client satisfaction and retention. Ensures that the community meets the established operational, financial, and business performance goals. Ensures that the appearance and physical aspects of the properties meet the Company's established standards. Demonstrating significant initiative, discretion, personal awareness, professionalism, integrity, independent judgment, and exercise confidence and confidentiality in all areas of performance. Communicating with residents including maintenance requests, resident relations, community activities, community procedures, move-out security deposit allocations, and conflict resolution. Collecting and depositing outstanding monies due to the community in a secure and timely manner. Process pay or quit notices, contact residents regarding delinquencies, and prepare/submit files to the legal department. May be required to represent the organization as an agent for the owner in court-related matters.

Requirements

Minimum of four (4) years of experience in multifamily property management.
Operational skills, including budget, sales, and marketing.
Minimum of three (3) years of supervisory experience in property management or related business operations.
Proficiency with Yardi and RentCafe software is required.
Must possess reliable transportation.
Excellent customer service skills with the ability to build rapport and resolve tenant concerns effectively.
Strong organizational and time management skills with the ability to prioritize tasks and meet deadlines.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Excellent written and verbal communication skills.
Ability to work independently and as part of a team.

Nice To Haves

Prior lease-up experience preferred.

Responsibilities

Assisting the Business Manager with the management of the assigned community by fulfilling all aspects of property operations, including lease administration, rent collection, move-in/move-out processes, and administrative responsibilities as established by the Business Manager and The REMM Group.
Manage tenant relations by addressing inquiries, resolving maintenance requests, and enforcing lease policies in a professional and courteous manner.
Conduct property tours, screen potential tenants, and process rental applications using Yardi Voyager or RentCafe.
Maintain accurate and up-to-date resident records and financial reports using property management software.
Coordinate with vendors and service providers to ensure timely completion of maintenance requests.
Perform routine property inspections and report any maintenance needs.
Market vacant units and contribute to developing and implementing marketing strategies.
Provides leadership to the team with a focus on strong team development.
Promotes client satisfaction and retention.
Ensures that the community meets the established operational, financial, and business performance goals.
Ensures that the appearance and physical aspects of the properties meet the Company's established standards.
Demonstrating significant initiative, discretion, personal awareness, professionalism, integrity, independent judgment, and exercise confidence and confidentiality in all areas of performance.
Communicating with residents including maintenance requests, resident relations, community activities, community procedures, move-out security deposit allocations, and conflict resolution.
Collecting and depositing outstanding monies due to the community in a secure and timely manner.
Process pay or quit notices, contact residents regarding delinquencies, and prepare/submit files to the legal department.
May be required to represent the organization as an agent for the owner in court-related matters.

Benefits

Competitive salary and commission structure.
Opportunities for career growth and advancement in the property management industry.
Work with a supportive team in a dynamic and fast-paced environment.
Paid and Sick Time Off
Holiday Pay
Employee Assistance Programs
Medical
Dental and Vision Insurance
401K
Life Insurance