Assistant Property Manager

Willow Ridge Apartments•Richmond, VA

40d•Onsite

About The Position

Join the team at Staples Mill, in Richmond, Virginia as an Assistant Property Manager, where you'll support community operations, oversee leasing, resident relations, and administrative functions, and step in as the lead when the Property Manager is away. This role is perfect for someone who thrives in a fast-paced environment, enjoys building strong resident relationships, and is ready to take on leadership responsibilities when needed.

Requirements

2+ years of property management or related experience
Strong leasing, sales, and customer service skills
Organized with strong attention to detail and follow-through
Proficient in Microsoft Office; Yardi/CRM experience preferred
High school diploma required; BA/BS preferred

Responsibilities

Provide outstanding customer service to residents, prospects, and guests
Assist with training, onboarding, and supervising on-site staff
Handle leasing activities: tours, applications, approvals, renewals, and move-ins
Manage rent collections, resident ledgers, and legal processes as needed
Maintain accurate resident and property records in Yardi/CRM systems
Support financial tasks, including purchase orders, invoices, and month-end close
Partner on marketing initiatives, resident events, and competitive market analysis

Benefits

Competitive pay with up to $2,000/year in quarterly bonuses, $100 leasing commissions, and $50 transfer commissions
70% company-paid medical premiums + HSA options
PTO starts at 15 days and increases to up to 25 days annually with tenure
14+ paid holidays and paid parental leave
Rent discounts + employee savings programs
Free virtual therapy and wellness resources
Paid training, certifications, and opportunities for advancement
Supportive, team-focused culture that invests in your growth

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