Assistant Property Manager

NP Dodge CompanyOmaha, NE

About The Position

Assistant Property Manager works under the supervision of the Property Manager and is responsible for the day-to-day operations of an individual apartment community that can meet and/or exceed ownership goals and objectives. The Assistant Property Manager shall have intimate knowledge of all Company policies and procedures and be responsible for implementing and monitoring same.

Requirements

  • High School diploma, or equivalent.
  • Prior experience in property management, customer service, or related industry required; experience in a lead or supervisor role preferred.
  • Working knowledge of accounting, leasing, maintenance, and resident retention policies and programs.
  • Ability to earn the ARM Certification.
  • Knowledge of property management software systems and technology solutions.
  • Proficiency with Microsoft Office – Outlook, Excel, Word, and PowerPoint.
  • Ability to prioritize tasks, stay organized, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
  • Requires the ability to withstand physical activity and navigate the property to include; walking, lifting, sitting, bending, twisting, climbing, reaching, flexibility, mobility and standing for extended periods of time.
  • Maintaining a valid driver's license and reliable transportation for travel between properties is required.
  • Ability to regularly work in weather conditions (heat, rain, snow, ice, etc.).

Nice To Haves

  • CPM® and ARM designation preferred.

Responsibilities

  • Demonstrates Company Core Values.
  • Oversees the day-to-day operations of the assigned property to include, maintenance, leasing and grounds.
  • Assists Property Manager in leading and training the office staff to achieve operational excellence and remain compliant with company policies and procedures and all applicable regulations and standards.
  • Communicates regularly with Property Manager regarding property updates, issues and personnel concerns.
  • Ensures the bank deposits, credit card utilization, rent collection and delinquency procedures are executed and documented per company policy.
  • Assists with tenant complaints and issues promptly and professionally.
  • Oversees the completion of new rental agreements and the associated verification processes.
  • Adheres to the established office hours.
  • Participates in regular and annual property inspections to ensure property meets health and safety regulations and maintains high standards of property upkeep and curb appeal.
  • Collects and submits service orders and repairs for the property.
  • Oversees the maintenance schedules and preventative maintenance work.
  • Maintains an inventory of all equipment and furniture including lawn service equipment, tools, office and clubhouse furniture; purchases necessary materials and supplies.
  • Ensures compliance with all local, state, and federal regulations, including Fair Housing, EPA, and OSHA standards.
  • Supervises all service contracts or arrangements with service companies and suppliers; keeps Property Manager informed if there are changes needed.
  • Completes a variety of administrative duties for the property.
  • Reasonable and reliable attendance and timeliness when reporting to work and completing work.
  • Interacts well with others.
  • Other duties as assigned.
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