Assistant Property Manager

Retirement Housing Foundation•Arlington, VA

9d•$26 - $26

About The Position

The Assistant Property Manager at The Carlin, an affordable senior housingmunity in Arlington, VA, supports the Property Manager in overseeing daily operations, leasing activities and regulatorypliance. This role requires close interaction with residents, applicants, vendors, RHF corporate teams, and regulatory agencies to ensure themunity operates efficiently and in fullpliance with LIHTC program requirements. The ideal candidate is highlyanized, detail-oriented, and resident-focused, with the ability to manage certifications, leasing functions, and administrative responsibilities in a fast-paced senior housing environment while demonstrating patience, professionalism, andpassion.

Requirements

Minimum of 2 years of office or administrative experience required.
Stronganizational skills with the ability to manage multiple priorities.
Excellent verbal and writtenmunication skills.
Detail-oriented with a strong focus onpliance and accuracy.
Ability to work independently and as part of a team.
Demonstrated customer service skills with empathy and professionalism.
Ability to thrive in a fast-paced, deadline-driven environment.
Ability to meet critical deadlines and manage multiple responsibilities.
Frequent interaction with residents, staff, and external partners.
Flexibility to adapt to changing operational andpliance needs.

Nice To Haves

Property management or LIHTC experience strongly preferred.
Experience working in affordable or senior housing environments is a plus.
Proficiency in Microsoft Word, Excel, and RealPage OneSite preferred.

Responsibilities

Answer iing calls, assist callers, or route detailed messages to the Property Manager or Maintenance team.
Manage correspondence with residents, staff, vendors,munity officials, and investors.
Coordinate appointments with residents and applicants and gather required documentation.
Maintain accurate,anized, andpliant resident, applicant, and property files.
Manage and maintain the applicant waitlist, including scheduling interviews and updating application statuses.
Process, track, and follow up on maintenance work orders using RealPage OneSite.
Monitor office supply levels and notify the Property Manager when replenishment is needed.
Update resident and applicant information in OneSite as required.
Perform additional administrative duties as assigned.
Process initial certifications and annual recertifications accurately and on time.
Verify household ie, assets, student status, and program eligibility in accordance with LIHTC regulations.
Ensure all certification documentation isplete, accurate, and submitted within required deadlines.
Maintainpliance with Fair Housing regulations, LIHTC guidelines, and FPM policies.
Assist with preparation forpliance reviews, audits, and inspections.
Identify and resolve discrepancies to maintain regulatorypliance.
Assist with leasing activities, including showing units to prospective residents.
Process rental applications and ensurepletion of required documentation.
Coordinate move-ins, move-outs, and unit transfers inpliance with LIHTC rules and property policies.
Maintain accurate occupancy records and support efforts to achieve and sustain full occupancy.
Serve as a primary point of contact for residents and applicants.
Address resident concerns with professionalism, empathy, and discretion.
Clearlymunicate policies, procedures, andmunity updates.
Support positive resident engagement and a respectfulmunity environment.
Assist with rent collection, posting payments, and issuing receipts.
Track delinquencies and prepare late notices as directed.
Support the Property Manager in resolving financial discrepancies.
Support on-site staff to ensure smooth daily operations.
Coordinate with vendors for maintenance and services, ensuring timelypletion.
Communicate operational updates or issues promptly to the Property Manager.