Assistant Property Manager

People's Self-Help Housing•Goleta, CA

13d•$21 - $26•Onsite

About The Position

People’s Self-Help Housing (PSHH) is seeking a motivated Assistant Property Manager in Goleta, CA, to assist in overseeing and managing a 69-unit affordable housing property. This individual will support the Property Manager with daily operations, including assisting tenants with issues, maintaining records, and ensuring compliance with program requirements. The ideal candidate will work with a diverse community of low-income households and must demonstrate the ability to manage confidential information, maintain cultural sensitivity, and build positive relationships with residents and coworkers. With a mission to build affordable homes and site-based services that offer opportunities to change lives and strengthen communities, People's Self-Help Housing is the longest-serving nonprofit organization on California’s Central Coast. We serve low-income working families, farm workers, seniors, and veterans, and we provide welcoming environments for those living with disabilities and for the formerly homeless. Along with building and managing beautiful and accessible neighborhoods in San Luis Obispo, Santa Barbara, and Ventura counties, we offer a broad array of programs to promote health, education, and connections to community-based resources. This is a full-time position (40 hours per week, 5 days per week). Salary DOE, with a very competitive benefit package including: Employer-paid Medical/Dental/Vision, LTD/ STD Pension Profit Sharing Plan Paid Vacation, Holidays and Sick Time Employer investment in professional education and employee wellness An excellent supportive staff and work environment.

Requirements

Must have strong communication skills, both verbally and in writing, Spanish language is a plus.
Must have strong listening and interpersonal skills
Ability to manage confidential information in a sensitive manner.
Ability to maintain cultural sensitivity when working with the public and our staff.
Ability to type 45+ words per minute.
Ability to work independently, with minimum supervision.
Proven record of meeting deadlines and manages multiple priorities.
Strong understanding of the Microsoft Office Suite, program planning and creation of event and program materials (brochures, flyers, etc.)
Previous experience in an office administration position and office setting.
Property management experience is a plus
High school graduate or G.E.D.
May have to sit, stand, and/or walk for long period of time.
May have to reach, squat, bend, and/or lift office-related objects.

Nice To Haves

Spanish language is a plus.
Property management experience is a plus

Responsibilities

Be an on-site presence while the Resident Manager is away from the office.
Answer the telephone and record accurate phone messages.
Respond to incoming requests for materials (applications, maintenance request, etc.)
Handle on-site emergencies appropriately while on duty, by contacting vendors for emergency maintenance issues, and contacting appropriate law enforcement agencies for criminal activity.
While on duty, take maintenance requests that are not of an emergency nature for submittal to Resident Manager(s).
Assist tenants with issues brought to the office.
Report to Resident Manager(s) on any incidents, calls, and maintenance needs which occurred while on duty.
Other reasonably related business duties as assigned by Resident Manager(s) and/or Property Manager.
Assist with giving notices for inspections, attend inspections, and complete work orders.
Assist with the move-in, annual re-certification, and interim re-certification processes.
Keep the waiting list updated on Yardi.
Keep records, files, and office in order.
Respond in a timely manner to requests for information via phone or email.
Assist in conducting monthly resident events.
Assist with the monthly rent process.
Build positive relationships with residents and coworkers.