Assistant Property Manager

Waterton • Dallas, TX

12d

About The Position

As an Assistant Community Manager, you will help oversee the administrative, leasing, and customer service facets of the community’s operations to achieve occupancy and income goals. This position will manage rent collection, maintain controls over accounts receivables, administer the lease renewal program, and assist with month-end reporting. Waterton utilizes Yardi as the property management system.

Requirements

• Ability to prioritize multiple tasks efficiently
• Excellent customer service skills
• Ability to work well with others in a team environment
• Basic understanding of accounting principles
• High school diploma or equivalent

Responsibilities

• Ensure that all rents are collected in a timely manner and manage the demand processes in accordance with local law, including the eviction process when necessary.
• Maintain controls over accounts receivables by applying payments to resident ledgers, scanning collection notices, creating and delivering non-sufficient funds notification letters, and updating lease information.
• Oversee the lease renewal program and documentation process.
• Assist Community Manager in generating and balancing month-end reports (i.e. rent roll report, security deposit report, and lease expiration report).
• Build and maintain positive relationships with residents by addressing inquiries, concerns and requests in a timely manner. Engage residents through ongoing programs and events designed to increase satisfaction and minimize turnover.
• Manage and oversee move-outs, security deposits, refunds, and reimbursements in a timely manner.

Benefits

• Industry leading 12 weeks paid parental leave
• Competitive hourly compensation, leasing bonuses, and incentive program participation
• Full suite of benefits including Medical, Dental, Life, Disability, and even pet insurance
• 401K + match
• Generous paid time off, volunteer time off, and paid holidays
• A commitment to life-long learning through learning plans that include internal and external trainings, as well as consideration for tuition reimbursement
• Commitment to job and career advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees