Assistant Property Manager
About The Position
Yugo is the trusted name for student housing globally! Every day, we connect young people to opportunities and students to amazing spaces. Here at Yugo, it's about people, planet, and passion, and we are looking for #Futureshapers who want to positively influence and shape the lives of others! Were currently hiring for an Assistant General Manager to join the team in Cincinnati, OH! As an Assistant Property Manager with Yugo, you'll play a key role in ensuring smooth operations and enhancing the student living experience. By leveraging your expertise in leasing, resident relations, marketing, and budgeting, you'll support your team in delivering excellent property performance while maintaining a vibrant and welcoming environment for all residents
Requirements
- High school diploma, GED, or equivalent, preferred. In lieu of a degree, equivalent experience in residential properties, rental operations, or related business operations is required.
- Minimum of one year of experience, preferably in residential properties, rental operations, or related business operations, required.
- Entrata experience, or relevant rental software experience
- Strong interpersonal and communication skills, including the ability to build and maintain quality relationships
- Strong customer service skills, ability to manage difficult or emotional customer and staff situations, responds promptly to customer needs and quickly responds to service requests
- Carbon Literacy Certification or willingness to undertake training
Nice To Haves
- Relevant experience working at a property, even better at a university/college
Responsibilities
- Maintain accurate resident records, process rent payments, and ensure timely collection of all fees.
- Oversee lease renewals, resident retention efforts, and the eviction process according to company policies.
- Manage invoices and deposits, ensuring financial accuracy and compliance with procedures.
- Lead and guide the leasing and marketing efforts, conducting property tours, and engaging prospective residents.
- Coordinate marketing initiatives and track market trends to remain competitive in pricing and amenities.
- Ensure excellent customer service by addressing resident service requests, conducting follow-ups, and maintaining a positive community atmosphere.
- Oversee vendor management and ensure all property service needs are met.
- Maintain property standards through regular inspections and addressing any operational needs.
- Assist with preparing and reviewing reports on move-outs, occupancy rates, and leasing activity.
- Organize and maintain lease paperwork, ensuring accuracy and compliance during move-ins and move-outs.
- Comply with all state, federal, and company policies, including Fair Housing regulations.
- Assist with managing the team, leading regular meetings, and driving community goals.
- Ensure office and model units are always presentable, fostering a welcoming environment for prospects.
- And so much more!
Benefits
- This position offers a competitive salary, bonus eligibility, and opportunities for advancement and growth.
- This position is eligible to participate in the Yugo USA benefits plan. This includes:
- Competitive and flexible medical, dental, and vision plans
- Competitive 401K match
- Health Savings Accounts (HSA) with generous company contribution
- Flexible Spending Accounts (FSA)
- Paid vacation time and holidays
- Paid parental leave
- Paid sick leave for all employees
- Summer Friday program for corporate positions
- EAP and LifeCare program for employees and family members
- Paid volunteer time
- Voting leave
- Foundations peer cohort onboarding and mentoring program
- Leadership conferences and workshops
- And more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
