Assistant Property Manager

The Keith Corporation • Charlotte, NC

9d

About The Position

The Assistant Property Manager is responsible for the operation, physical condition, and financial performance of the portfolio.   This individual will maintain a high level of professionalism and flexibility in addressing property management issues including response to and resolution of any tenant / client requests or concerns, as well as providing administrative support for business development.

Requirements

• High School Diploma or equivalent
• 3+ years of experience as processing assistant / secretarial experience with similar duties
• Valid driver’s license
• Proven ability to successfully lead a team
• Strong interpersonal and problem-solving skills
• Excellent verbal/written communication and presentation skills
• Proven record of providing excellent customer service
• Proficiency with the on-demand work request and preventative maintenance documentation process
• Experience with adherence to annual property budgets
• High proficiency in MS applications including Word, Excel, PowerPoint and Outlook
• Abstract and understand lease language to assist Property Manager with landlord responsibilities, defaults, etc.

Nice To Haves

• CMMS experience a strong plus

Responsibilities

• Support managers to ensure the highest-level of client satisfaction with the Property Management function and sees that contractual obligations are being met and expected benefits are realized
• At direction of managers, develop and maintain effective working relationships with client leadership teams, operational teams, landlords and tenants with the overall objective of enhancing the business relationship within the portfolio
• Support managers to establish and maintain standardization and consistency with best-in-class Property Management practices, including financial, physical maintenance, accreditation maintenance, tenant retention, and lease administration processes
• Coordinate Property Management reporting per needs of client
• Manage monthly CMMS reporting and tracking, analyze CMMS data to benchmark operations and drive improvement
• Monitor and foster vendor relationships. Maintain master contracts and ensure correct renewals and pricing.
• Perform and document scheduled inspections of facilities per client needs or direction
• Assist in management of property budgets with clients’ goals and objectives addressed, track variances and ensure smooth recovery process.
• Assist Division Manager with oversight of Asset properties. Work with asset vendors and update the CMMS on those sites.
• Support managers to ensure correct rental rates are in place, manage rent collections, ensure receivables are kept in check per lease guidelines
• Become familiar with tenant leases and budget processes so that document cost avoidance and/or savings within account can be documented
• Support managers to oversee all activities which could impact the uptime operational posture of the facilities
• Professional in both dress and demeanor, maintain effective balance between in and out of office activities
• Perform other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED