Assistant Property Manager
About The Position
National Development is seeking an Assistant Property Manager for E3 Apartments in Allston, MA. The ideal candidate will possess a passion for people, apartment living, and fostering a strong sense of community among residents and team members. This role encompasses a variety of administrative, leasing, and resident relations tasks, contributing to the property's financial goals and ensuring an exceptional resident experience. The Assistant Property Manager is expected to demonstrate dedication to residents, the property, the team, and National Development's culture of sustainability and corporate social responsibility.
Requirements
- 3+ years experience in the property management, hospitality or retail industries
- Experience with industry software (YARDI)
- Administrative and accounting skills
- Willingness to jump in, learning new tasks and systems
- Outstanding communication skills, both written and verbal
Nice To Haves
- Experience with a Revenue Management software platform (YieldStar preferred)
Responsibilities
- Administrative tasks such as processing invoices, depositing rent checks, processing move-in and move-out accounting, and managing delinquency recovery
- Corresponding with prospective residents – establishing a good rapport, setting up appointments, touring the community, and guiding them through the leasing and move-in process, all while showcasing exemplary customer service and sales skills
- Preparing weekly and monthly leasing reports
- Initiating and executing the lease renewal process from offer to acceptance and preparing weekly renewal status update reports
- Participating in the planning and execution of resident events
- Conducting daily, weekly, quarterly property inspections to ensure that the property is well maintained
- Conducting routine inspections of vacant units and models to ensure that they are presentable and ready for move in
- Developing and maintaining knowledge of the property, community and competitors
- Staying on the cutting edge of market conditions, trends and product knowledge in the community and competitive communities
- Assisting with the development and implementation of marketing strategies for the property, including maintaining a strong social media presence
- Cultivating and maintaining strong relationships with residents, offering a first-class resident experience and helping to maintain a strong sense of community
- Ensuring resident satisfaction through follow-up calls and emails as well as maintaining property reputation through timely response to online reviews
- Playing a role in achieving community financial goals and assisting in the development, preparation and administration of the community’s capital and operating budgets
- Demonstrating the ability to resolve resident complaints when possible as well as escalating to the Property Manager when necessary
- Assuming the Property Manager’s responsibilities when they are not present
- Working weekends as needed
Benefits
- Affordable Health, Dental and Vision Plans to ensure you and any dependents are well cared for
- Flexible Spending Plans (Medical & Dependent Care)
- Life Insurance and LTD to protect you and your loved ones
- Employee Assistance Program, offering access to various life management resources, including confidential support for your mental health and wellbeing
- Employee Wellness Incentives to keep you active and informed
- Company-matched 401K to help you build a secure financial future
- Tuition Reimbursement Program to support you in continued learning and professional growth
- Paid Time-off to promote optimal work life balance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
11-50 employees
