ASSISTANT PROPERTY MANAGER
About The Position
The Assistant Property Manager plays a vital role in supporting the daily operations and overall success of the community. You’ll work closely with the on-site Property Manager and serve as a steady, professional presence for residents, prospects, and teammates. This role blends customer service, leasing, accounting, and operations. It’s ideal for someone who is warm and approachable, yet also organized, detail-minded, and confident managing a wide variety of responsibilities. You’ll assist with accounts receivable, renewals, leasing, resident relations, and administrative functions that keep the community performing at its best.
Requirements
- Strong administrative and organizational skills
- Warm, friendly communication style and customer-focused mindset
- Ability to connect with many different personality types
- Experience in property management, hospitality, customer service, or sales
- Comfort with a fast-paced environment and shifting priorities
- High school diploma or GED required.
- Two years or more of residential property management experience or related position within customer service, hospitality, or sales industry.
- Minimal travel.
- Frequent walking, stairs, standing, climbing, crouching, kneeling, and reaching. Ability to lift, push and pull up to 40 pounds.
- Valid driver's license and reliable, personal automobile for local job related travel.
Nice To Haves
- Certified Apartment Manager (CAM) or Certified Property Manager (CPM) a plus!
Responsibilities
- Support monthly rent collection, posting, and resident notifications
- Assist with delinquency management, move-out charges, deposit accounting, and reporting
- Tour apartment homes and assist with leasing, lead follow-up, and application processing
- Help coordinate renewals and maintain accurate resident files
- Enter and follow up on service requests to ensure resident satisfaction
- Contribute to marketing efforts, outreach, and online advertising
- Maintain renters insurance compliance and support community programs and activities
- Communicate professionally with residents, prospects, and team members
- Exercise good judgment and act in the best interest of the community and Company
Benefits
- Health
- dental
- vision
- 401(k) with company match
- PTO
- short- and long-term disability
- life insurance
- paid parental leave
- rent discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
