Assistant Project Manager

Chimes•Baltimore, MD

16h

About The Position

Responsible for administering all aspects of the custodian contract and has responsibility on a 24 hour basis for work to be performed. Position requires strong interpersonal skills and compassion and respect for persons with disabilities.

Requirements

Valid driver’s license from state of residence and ability to drive
License must have been valid for at least 3 years
If driving a 15 passenger van, must be at least 25 years old
Acceptable driving record as determined by Agency’s insurance carrier and by Chimes DC policies and procedures, if applicable
Ability to stand or walk for long periods of time
Ability to go up and down stairs
Ability to reach above the head, bend, kneel, stoop, and crawl
Ability to lift, carry, and push up to 50 lbs. as needed
Ability to work in dusty spaces or adverse weather conditions
Ability to see details on the floor, above the head, or on surfaces
Ability to work independently and collaboratively with others
Ability to communicate effectively with employees and government staff
Ability to supervise and develop others
Ability to make decisions and solve problems
Ability to plan, implement, organize, and prioritize
Ability to be flexible and dedicated to quality and customer service
Ability to manage multiple tasks effectively
Ability to react immediately to emergency situations
Ability to analyze data and recommend corrective action
Ability to read, write, and speak (communicate and relate information) English
Ability to use technology for completion of specified job duties
Ability to manipulate numbers
Ability to maintain and submit reports, logs, and other paperwork in a timely manner
Ability to understand and apply technical written material
Ability to understand and comply with safety procedures and environmental requirements
Ability to operate machinery without posing a safety hazard to self or others
Ability to use and care for equipment and cleaning supplies properly
Ability to complete tasks in a timely manner with numerous interruptions
Ability to attend work regularly and remain on site for scheduled shift
Ability to work a flexible schedule as required including weekends and holidays
Ability to attend and participate in training and work related meetings
Ability to demonstrate integrity and ethical standards in job performance
Ability to deal with others in a positive, enthusiastic, respectful, and courteous manner
Ability to provide guidance, direction, and technical support
Ability to comply with all building, security, and company policies and procedures
Bachelor’s degree from an accredited four-year college or university
Minimum five (5) years’ experience in contract management and administrative duties
Additional experience can be substituted for education at the rate of one year of experience to one year of education up to four years of the required education. Therefore, an associate’s degree with seven (7) years of supervisory and/or management experience or high school degree with nine (9) years of supervisor and /or management experience is acceptable.
Demonstrated ability and knowledge of building service management as well as relevant equipment and chemicals and their application

Nice To Haves

Valid CPR/FR certification preferred
Janitorial/custodial experience preferred
Knowledge of green cleaning principles and CIMS certification requirements
Knowledge of electronic tracking systems such as MAXIMO, SAMS, TAMS, JAMS
Knowledge of regulatory standards, hospital standards, and facility management
Knowledge about regulations for MSDS, Fire and Safety, Hazard Communications and Bloodborne Pathogens

Responsibilities

Complies with all Agency policies and procedures and follows contract specifications
Accepts service requests and with PM approval provides service based on agreement
Provides supervision, training, scheduling, and inspection of cleaning activities
Provides administration a tentative weekly schedule of manager’s hours
Makes telephone contact with on-duty supervisor on weekends
Makes daily routine inspections and provides a written report to BWI Admin daily
Maintains positive relationships with government facility staff
Assists in overseeing day to day operation of assigned contract
Assists in establishing job tasks schedules per contract specifications
Assists in reviewing and responding to inspection/deduction reports
Assists in assuring a high level of quality in performance of all work
Assists in resolving quality issues through a quality control program and staff training
Assists in establishing inspection procedures and guidelines for supervisors
Assists in conducting safety training and implementing of safety procedures and policies
Assists in keeping SDS book current and chemical list updated
Assists in hiring, evaluating, and supervising all staff members
Assists in training supervisors to perform to contract specifications
Assists in preparing schedules and maintaining daily time records for staff
Assists in maintaining payroll and supply costs within budget
Serves as backup Maximo Manager
Observe and ensure compliance with MAA’s rules for the site, security and safety guidelines and Chimes Rules For The Workplace and ensure employees do the same
Observe and ensure compliance with BWI Security Procedures for unescorted access privileges to the Security Identification Display Area (SIDA)
Submits completed time sheets and leave requests to PM to review
Assist Shift Managers with new employee onboarding to include time card &uniform requests and badging application
Responsible to ensure that comprehensive cleaning occurs to include sub-contractors
Oversees the comprehensive cleaning (pressure washing) of the white tile
Responsible for genie lift operators and scheduling high dusting throughout the terminal
Responsible for the scrubbing and burnishing of all restroom floors
Receives and acts on reports and requests from contracting office personnel
Attends meetings with government, facility, and customer representatives as necessary
Presents ideas and recommendations to Project Manager based on contract needs
Analyzes, reviews, and suggests solutions to operational challenges
Observes, manages, and provides feedback to all staff to ensure accurate job completion
Ensures compliance with dress code and personal hygiene standards for self and staff
Complies with and ensures staff compliance with all building and security requirements
Acts as Shift Manager, if back-up system fails
Works cooperatively with HR to sustain employment for individuals with disabilities
Ensures timely, accurate completion of time studies (if applicable), evaluations, and employee communications
Works with outside agency staff and job coaches to aid Chimes employees
Passes and complies with CPR/first Aid training and OSHA training
Serves as a liaison with community agencies and job coaches to aid Chimes employees
Acts as Project Manager when Project Manager is absent
Assists in the planning and implementation of staff development programs
Assumes other duties, responsibilities, and special projects as needed