Assistant Project Manager

RDM Holding Company•Fort Wayne, IN

5d•Onsite

About The Position

The primary responsibility of the Assistant Project Manager is to monitor incoming leads from conversion to active job status through completion of work and customer invoicing. The Assistant Project Manager will work closely with Project Manager and Production to maintain an accurate work-in-progress file and audit daily documentation for all job files. The Assistant Project Manager will also review the scope, estimate, and job file documentation to ensure all program requirements are met and all work performed is accurately invoiced.

Requirements

High school diploma/GED (preferred)
At least 1 year of customer service and/or office-related experience
Exceptional customer service skills, strong administrative abilities, and excellent verbal and written communication skills required.
Ability to multitask and to remain detail orientated
Proficiency in using various digital tools and technologies to complete job tasks efficiently.

Nice To Haves

Experience in the restoration, construction, or insurance industry is a plus
IICRC certifications are a plus

Responsibilities

Monitor job file status to ensure accuracy in all job file documentation daily.
Daily project(s) oversight to include monitoring status, audit, and work-in-progress
Monitor and ensure all client requirements are met.
Maintain internal and external communications
Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end
Review timestamps and other datapoints to reflect accurate reporting/KPMs.
Create budgets and total loss lists
Collaborate and assist with other departments, as needed