Assistant Project Manager

Convergint•Lenexa, KS

About The Position

Convergint is looking for a full-time, enthusiastic, results-driven, and forward-thinking Assistant Project Manager to join our amazing culture. In this role, you will provide administrative support to the local office (CTC). As an Assistant Project Manager, you are a part of a dynamic team that allows you to grow as Convergint grows. For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers. Who You Are You have a passion for providing world-class service to customers, colleagues, and communities. You are a person of integrity with a commitment to growth, accountability, and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Assistant Project Manager Who We Are With 20 years of proven growth and exceptional performance, our mission is to be our customers best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, service-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide. What you will do with Our Training and Your Experience Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers. Join our Customer Support Team to assist with Service Repairs and Project Coordination.

Requirements

Strong ability to work independently and as a team member.
Excellent verbal, written, and interpersonal communication skills and ability to deal with a wide cross-section of people both internal and external to the business.
Strong attention to detail.
Excellent customer service skills and awareness for customer care/satisfaction.
Strong computer skills – Word / Excel.
Excellent organizational skills and the ability to handle multiple projects simultaneously within tight deadlines.
Shows initiative engages in proactive behavior and looks for opportunities.
Strong analytical skills necessary to resolve problems and look for solutions.
Strong financial analytical skills including cost control.
Strong ability to facilitate a collaborative working environment for customers and team members.
Perform other duties and responsibilities as requested or required.

Responsibilities

Assist with delivery and administration of multiple installation projects throughout their life cycle.
Work with the Customer Support team to ensure service and/or project delivery meets clients expectations and is completed on time and within budget.
Administer project setup in financial system, project management application.
Act as central information source by maintaining, communicating, and distributing service/project details in conjunction with company and client requirements.
Follow up daily with team members on uncompleted tasks and open issue logs.
Document actions in project management application.
Update service/project status with clients on a regular basis.
Research, compile, process, and coordinate service/project data e.g. data entry, report generation, and metrics collection.
Use the financial system to monitor the budget, actual project cost, and cost commitments.
Coordinate with other business areas such as Sales, Service, and Safety relating to project activities.
Organize, administer, and maintain electronic, and hard copy filing systems in accordance with Convergint’s record retention policies and procedures, including regular review of project files/folder structure and contents, archiving, and preparation for project team use.
Prepare Purchase Orders for materials and coordinate orders with purchasing department.
Work with Warehouse, Project Managers, Field Supervisors and Engineering for active tracking of material orders, delivery dates, and reconciliation of material in warehouse.
Prepare service/project invoices and work with the Project Managers and Accounts Receivable team with analysis and tracking of client invoices.
Assist with project closeout documentation and project turnover to Service team for warranty and post-installation support.