Assistant Program Manager, Meetings and Events

JLL•Seattle, WA

1d•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: This position provides supervision and coordination of high-level special events and meetings for our Amazon client, leading event team members and managing functional supervision of event support staff including set-up crews and third-party vendors. You will coordinate and execute sophisticated events while establishing policies and procedures that define event support standards in high-profile areas. This role contributes to JLL's business objectives by delivering exceptional event experiences that enhance client satisfaction, support business operations, and maintain JLL's reputation for excellence in real estate services through seamless event management and team leadership.

Requirements

Bachelor's degree or equivalent experience
3 years of event management or relevant hospitality experience
Advanced competence with MS Word, MS Excel, MS Outlook, and other software programs
Ability to type minimum 60 WPM with accuracy and perform basic business math calculations
Excellent communication skills both verbal and written with strong grammar and proofreading abilities
Ability to interact with employees, visitors, and contractors with poise and diplomacy
Flexibility to work nights, evenings, and weekends as necessary for event requirements.

Nice To Haves

Experience in corporate event management or high-profile event coordination
Background in vendor management and contract negotiation
Knowledge of emergency response procedures and facilities coordination
Experience creating proposals, presentations, and budget information compilation
Understanding of real estate and facilities management operations
Proven ability to establish policies and procedures for team operations.

Responsibilities

Supervise and schedule Events Team members while providing functional oversight of event support staff and vendors
Lead site visits, planning meetings, and final details meetings with Amazon customer and supporting vendor partners
Coordinate and execute high-level special events as requested by Amazon client with attention to detail and professionalism
Establish new policies and procedures for event support while providing clarity to existing Events Team procedures
Track team progress through data metrics and create monthly reports demonstrating team progress and workload
Identify opportunities for improving team communication and efficiency while assisting with GREF-related events
Maintain ethical, professional relations with contractors, employees, and property management teams while ensuring compliance with company policies.