Assistant Program Director - Region 3

YAI•Kingston, NY

3d•$66,105

About The Position

YAI is a network of agencies offering people with intellectual and developmental disabilities a comprehensive range of services across all ages. YAI empowers people with disabilities to reach their goals every day. Our enthusiastic staff of over 4,000 professionals believes that everyone has a fundamental right to live, love, work, and learn. If you share our vision and want to help support people to live the fullest lives possible, apply to this position. YAI has an opening for an Assistant Program Director for the START program. The Assistant Program Director over-sees operations of the clinical team and therapeutic supports operations. Directly supervises team leaders, assists the program director with the development of community linkages, and systemic collaboration.

Requirements

Master’s Degree in Social Work, Psychology, Education, or another Human Services field; and
Five (5) or more years of experience in START or similar I/DD and mental health support program(s) working with individuals with cooccurring diagnoses, including or supplemented by at least two (2) years of supervising staff; and
Must hold or successfully complete START Coordinator Certification training within 6 – 12 months of appointment, including demonstration of competencies in all associated areas; and
Ability to regularly travel across assigned region and to occasionally travel across other regions within state of operations and/or to other states as needed for meetings, NCSS events or as requested.
Ability to respond to calls and programmatic needs 24/7 as Administrator-on-Call on a regularly scheduled/recurring basis and when needed to provide back-up coverage for crisis services to support programs under supervision.
Ability to work in a stressful environment and to support teams with behavioral/mental health crises as they occur.
Knowledge of intellectual and developmental disabilities (I/DD) and cooccurring behavioral/mental health diagnoses
Knowledge of NYS OPWDD/CSIDD and NCSS START regulations.
Exceptional communication and presentation/training skills.
Exceptional supervisory and leadership skills including the ability to manage, coach, support and develop large START teams.
Highly organized, flexible and able to manage time and work autonomously to handle multiple priorities and meet deadlines in a team environment.

Nice To Haves

Three (3) or more years of experience supervising multiple teams
Current START Coordinator Certification
Valid Driver's License highly preferred for assignments in areas with limited public transportation

Responsibilities

Provides leadership and direct administrative supervision to START Clinical and Therapeutic Team Leaders in assigned region, regularly assessing program operations, needs and team performance; provides feedback and ensures timely completion of performance evaluations.
Regularly monitors and ensures that Clinical and Therapeutic Teams in assigned region to ensure they are meeting applicable requirements and quotas through day-to-day oversight of caseload assignments, ensuring appropriate frequency, timeliness and type of engagement and community outreach, completion of required assessments and evaluations, and completion of discharges within established timelines.
Assigns and distributes appropriate caseloads across assigned region, ensuring appropriate staffing and availability to meet START/CSIDD requirements for engagements and assessments; participates in the creation and maintenance of 24/7 on-call staffing schedule to ensure necessary coverage for START participants.
Performs all duties of team leaders, as needed and in order to ensure fidelity to the START model; provides coverage and direct supervision to START Team(s) in the absence of a supervisor, including on-site, as needed.
Ensures that assigned region provides START services and supports in fidelity to the START model and ensures compliance with all other applicable Federal, State, Local and/or oversight agency rules, regulations and guidelines; participates in meetings and case conferences with the clinical team, as needed to ensure START model fidelity or to address or escalate concerns with clinical interventions.
Oversees and ensures appropriate and timely completion and maintenance of all paperwork and records, establishment of community linkages, resolution of concerns, reporting of incidents, responses to requests from state agencies for data and program information, etc. for assigned region.
Monitors completion of all necessary trainings for staff across assigned region, to ensure compliance with YAI policies, timelines and all applicable rules or regulations.
Ensures accurate, complete and timely entries, notes and documentation for all billable services for the region’s START services.
Monitors assigned region to ensure that all data is entered contemporaneously and accurately into START Information Reporting System and Evero, regularly running reports and collecting data to support and inform programmatic decision-making by START leadership team.
Ensures that START facilities in assigned region are in operational order and are maintained, escalating issues and/or safety concerns to appropriate maintenance staff and/or management in a timely manner.
Regularly evaluates and monitors program needs, identifying unmet needs and collaborating with the appropriate START leadership and Team Leaders to develop solutions and implement revisions to correct issues or deficiencies to ensure needs are met.
Conducts regular regional staff meetings to maintain awareness of operations, concerns and changes and/or to share updates or other information and ensures weekly group supervision through participating in Clinical Team Meeting.
May participate in YAI Program Operations, Development and other organization-wide meetings as requested and/or on behalf of program leadership; collaborates with YAI Headquarters and support departments (Finance, IT, HR, etc.) as needed.
Attends YAI, NCSS leadership, and other START and program operation meetings and/or trainings as required or requested; may represent YAI/START or present on assigned START programs at the request of YAI START leadership.
Establishes community partnerships, developing and maintaining linkages and relationships with community stakeholders.
Serves as Administrator-on-Call (Available/On Call Supervisor) on a regular, rotating basis with other program leadership and provides coverage participating in 24/7 on-call crisis support, if needed.
Performs all other duties as assigned.