Assistant Program Director TEMP (Clinical Services)

GODDARD RIVERSIDE COMMUNITY CENTER • New York, NY

6d • $68,500 - $76,500 • Onsite

About The Position

Serve as part of the interdisciplinary team working to secure permanent housing for residents at one of our transitional sites.

Requirements

• Bachelor's Degree (social services preferred) and 1 year supervisory experience
• Or 3 years supervisory experience
• Strong Interpersonal and communication skills
• Organized with strong follow up and attention to detail
• Team player
• Proficient in Microsoft Office, Outlook, Word and Excel
• Ability to learn computer databases such as AWARDS or CARES
• Able to learn Coordinated Assessment Placement System
• Ability to lift 30lbs

Nice To Haves

• Experience working with homeless adults preferred
• Experience working with individuals diagnosed with severe and persistent mental illness, substance use and/co-occurring disorders preferred
• Prior transitional, outreach, or supportive housing experience preferred
• Bilingual preferred

Responsibilities

• Directly supervise case management team (4 Case Managers, 1 Housing Specialist)
• Audit case files regularly to ensure documentation meets OTDA and DHS standards, including ILPs, case notes, assessments, and service plans.
• Monitor caseloads and ensure timely completion of required forms, follow-ups, and program deliverables.
• Ensure Case Managers are effectively working with clients to establish goals, track progress, and remove barriers.
• Support Program Director with housing application submissions, follow up on placements, and conduct post-placement follow-up as needed.
• Support Case Managers and Housing Specialists in preparing clients for housing interviews and transitions.
• Maintain accurate records and ensure proper data entry and tracking in all required systems (e.g., CARES, internal logs).
• Collaborate with Program Director and administrative team in preparing for internal and external audits, inspections, and reviews, ensuring readiness at all times.
• Respond quickly and appropriately in crisis situations.
• Conduct apartment viewings to support the Housing Specialist as needed.
• Develop and facilitate client workshops and individual sessions on skills and information necessary to acquire and maintain independent permanent housing.
• Assist team with case conferences
• Develop and maintain appropriate records and documentation of services to the clients.
• Maintain appropriate professional boundaries with a diverse population with a wide array of needs and backgrounds.
• Attend staff meetings and actively participate in supervision
• Participate in on call rotation with management team
• Ability to work flexible schedule if needed

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees