Assistant Program Director – Behavioral Health

Pyramid Healthcare•Asheville, NC

2d•$47,000 - $52,000

About The Position

Pyramid Healthcare is seeking a motivated and experienced Assistant Program Director to support operations at our behavioral health and substance use treatment program in Asheville, NC. In this key leadership role, you’ll partner closely with the Executive Director to ensure high-quality care, strong team performance, and smooth day-to-day operations. If you're ready to grow your leadership career while making a meaningful difference in the lives of others, this is the opportunity for you.

Requirements

High School Diploma or GED required (Bachelor’s degree preferred)
1+ year experience in behavioral health or substance use treatment required
2–3 years of leadership or supervisory experience preferred
Valid North Carolina Driver’s License required
CPR, AED, and First Aid certification preferred (or willingness to obtain)
Strong communication and leadership abilities
Sound judgment in fast-paced or high-pressure situations
Excellent problem-solving and critical thinking skills
Ability to manage crisis situations calmly and effectively
Working knowledge of behavioral health regulations and compliance standards

Nice To Haves

Bachelor’s degree preferred
2–3 years of leadership or supervisory experience preferred
CPR, AED, and First Aid certification preferred (or willingness to obtain)

Responsibilities

Support daily program operations to ensure efficient, high-quality care delivery
Collaborate with clinical and interdisciplinary teams to address client needs and improve services
Oversee resident services, including social, recreational, and enrichment programming
Assist with hiring, onboarding, training, and staff development
Create and manage staff schedules to ensure proper coverage
Monitor documentation in the EMR for accuracy, timeliness, and compliance
Ensure adherence to state, federal, and accreditation standards
Support audits, KPI tracking, and quality improvement initiatives
Conduct chart reviews, observations, and quality assurance activities
Help develop and refine program policies, procedures, and workflows
Step in to facilitate groups as needed based on program needs
Build relationships with referral sources and community partners
Supervise Behavioral Health Technicians (BHTs), Housekeeping, and Dietary staff
Provide coaching, performance feedback, and progressive discipline
Foster a positive, accountable, and team-oriented work environment