ASSISTANT PROGRAM COORDINATOR

Apis Services Inc • Reading, PA

9h

About The Position

Supportive Concepts for Families, Inc, an Affiliate of Apis Services, is seeking Full-Time Assistant Program Coordinators to oversee several CLA's and provide direct support care to our CLA residents in the Berks county area. This position will assist individuals in our Residential IDD Program under the 6400 Regulatory Compliance.

Supportive Concepts for Families, Inc. is dedicated to supporting individuals with Intellectual and Developmental Disabilities to live a meaningful day defined in the most independent and fulfilling manner possible. The pillars of our success in serving so many people have been due to dedicating ourselves to the constant effort to ensure the physical and mental health of the individual served, to ensure their safety and the safety of the community they live in and to create opportunities for them to ultimately live a happy life in a manner that they choose.

POSITION STATEMENT:

The Assistant Program Coordinator will:
Function with autonomy, diplomacy and professionalism within the guidelines established by this organization
Function with the highest esteem in dealing with all employees, supervisors, and consumers of this organization
Be an advocate for all the policies and protocols of the organization

Requirements

• High School Diploma or GED

Nice To Haves

• One year of experience in human services or related field
• Knowledge of and ability to work with individuals with mental health diagnoses
• Excellent communication skills and organizational skills
• Detail oriented

Responsibilities

• Ensure a meaningful day for consumers
• Oversight of 1 CLA
• Weekly oversight of CLA
• Always ensure cleanliness of CLA; confirm cleaning charts are being completed
• Conduct Monthly fire drill
• Complete Program Oversight as assigned
• Conduct quality inspections on all shifts
• Provide assistance with emergencies at the CLA
• Supervise and direct the work of Residential Specialists to include the following:
• Medical Appointments/ medication management (in conjunction with the Program Coordinator)
• Attend all consumer medical appointments
• Complete requirements to become a Medication Administration Observer
• Monitor medications for refills and reconcile weekly medications with the PC upon delivery prior to the start of each week
• Ensure staff administering medications have completed, daily
• Ensure staff are current in medication administration training
• Check-in cycle medications (1st check)/ complete medication changes
• On Call Responsibility
• Participate in on-call rotation
• Be accessible via telephone twenty-four (24) hours per day, seven (7) days per week for assigned pod
• Plan with another Program Coordinator/Assistant Program Coordinator for call coverage if unavailable for calls
• PART team - 
• Participate in PART team and associated trainings
• Training
• Monitor compliance list and inform staff of upcoming training needs
• Conduct and observe medication practicums for employees
• Conduct in home orientation and individual specific training for substitute staff at Program Coordinator direction
• Review Critical Information Book with all employees working in the CLA
• Provide documentation for all training to the Training Department
• Complete understanding of applicable regulations, bulletins, and laws
• Maintain home according to applicable regulations, bulletins, laws, and agency policy
• Maintain consumer files and records according to regulations, bulletins, laws, and agency policy
• Maintain staff training according to regulations, bulletins, laws, and agency policy
• Review all CLA EMR (SETWORKS) documentation daily
• Elevate any concerns to immediate supervisor
• Review documentation and ensure completion
• Follow up with staff regarding any missing documentation
• Track completion of RS daily chore charts (Day/evening & Awake night)
• General Supervision
• Utilize Person Directed Framework/Non-Violent Communication during interactions with consumers and employees
• Mentor and provide ongoing feedback and indicate areas of improvement regarding job performance
• Partner with consumers and employees to identify issues and resolve problems
• Complete accurate and timely employee performance evaluations prior to the due date
• Report all employee concerns to the Program Coordinator and the Human Resource Department
• Complete food shopping and maintain food supply in the CLA
• Elevate any issues/needs to Program Coordinator
• Monitor proper completion of all required paperwork and SETWORKS documentation; submit all items in accordance with established deadlines
• Monitor completion of MARS/ EMAR daily
• Assist with vehicle training and wheelchair securement training for employees working at the CLA and operating the vehicle
• Complete expense records for house petty cash and consumer funds based on receipt content and forward to Program Coordinator
• Ensure that all house and individual funds are managed and maintained safely and properly. Monitor counts of the funds to ensure that they are being completed, daily,  as outlined
• Report CLA maintenance needs/requests
• Communicate information and concerns to the Program Coordinator
• Co-facilitate staff meetings
• Incident Management
• Report incidents according to the Incident Management policy
• Respectfully interact with outside agencies (funding entities, case managers, counselors, day programs, employers, family members)
• Scheduling
• Assist Program Coordinator with providing explanations regarding time over and time under reports
• Assist in completing live schedules for assigned home, cover absences, and notify HR of employee absences
• Fill open shifts to reduce overtime
• Update live schedules
• Vehicle maintenance
• Maintain company vehicles
• Assist with additional duties relative to the specific CLA as assigned by the Program Coordinator

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED