Assistant Outlets Manager

AccorHotel•Washington, DC

1d•$53,000 - $65,000

About The Position

Assistant Outlets Manager Primarily responsible for planning short and long term and the day–to-day operations of the outlets including payroll, scheduling, achievement of sales targets, costs controls, and the training, development and performance coaching of colleagues. We are looking for a person whose desire is to provide exceptional customer service in the restaurant, Lobby Bar and In Room Dining, and lead colleagues to a common goal for the guest, colleague, owner and brand awareness. What is in it for you: Competitive Salary Paid Time Off Medical, Dental and Vision Insurance, 401K Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities Rate of Pay: $53,000-$65,000 per annum

Requirements

Previous supervisory experience in a hotel restaurant.
Holds an active ABRA license
ServSafe Certified
Passion for guest service.
Proven leadership skills, which include coaching and training abilities and strong motivational skills.
Problem solving & decision making skills.
Excellent interpersonal & communication skills, team player attitude.
Analytical and detail-oriented.
Product knowledge, including a thorough working knowledge of culinary, wines and other beverages.
Versatility, flexibility and stress management skills.
Must be legally authorized to work in the United States without sponsorship.
Ability to stand and walk for extended periods
Frequent lifting and carrying up to 25 lbs
Frequent bending, stooping, kneeling, pushing, and pulling

Nice To Haves

Degree/Diploma in Hotel or F&B Management an asset.
Computer skills (Excel, MS Office software and Micros preferred)

Responsibilities

Ensure smooth operation of the outlets
Supervises Restaurant colleagues including the sales and costs of the day to day operation
Ensures that service standards are in place in accordance with Fairmont Hotels and Resorts Food and Beverage standards manual
Establishes and maintains effective employee relations, watches proper staffing levels and labor productivity
Controls stock for daily use in Restaurant to ensure service levels are met
To contribute and focus on the daily growth of the operation through awareness and understanding of VOG, LQA and Employment Engagement Survey
Ensure the delivery of excellent service by maintaining high colleague morale and team spirit and following the Service Essentials
Motivate, lead, coach and monitor the performance levels of all team members
Participate in the training and coaching of new and existing team members
Act as a liaison between the Kitchen, Lobby Lounge and the floor
Actively participate in hotel’s environmental program
To be Health & Safety conscious and actively involved in maintaining a safe work environment
Assists in the development and implementation of Food & Beverage promotions
To complete assigned projects as side duties as required

Benefits

Competitive Salary
Paid Time Off
Medical, Dental and Vision Insurance, 401K
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities

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