Assistant Operations Manager

Barrett Distribution Center•Forney, TX

1d•$80,000 - $95,000

About The Position

The Assistant Operations Manager, reporting to the Operations Manager, is responsible for managing the day-to-day operational execution of assigned client, area, and/or shift. Including effective labor schedule, flow, efficiencies, supervision, and proper utilization of space, equipment, and resources. This position works Monday through Friday, from 7am-4pm. The compensation range for this position is $80-$95K, depending on experience. Your Day-to-Day: Accountable for the safe, efficient, and economical operation of the warehouse for assigned client, area, and/or shift in the areas of staffing, warehouse operations, maintenance of the facility and equipment, implementation of safety, security, housekeeping and sanitation programs, budgeting, and inventory control. Manage all distribution services of assigned client, area, and/or shift, which may include receiving, storing, shipping, handling return/damaged goods, maintenance, and administrative activities to ensure customer requirements and/or KPIs, if applicable, are met in an efficient manner. Ensure the operation exceeds customers’ expectations for service and responsiveness. Develop, prioritize and direct programs to ensure the efficient and cost-effective operation and utilization of the warehouse for assigned client, area, and/or shift. Identify root cause of Nonconformance Reports and implement Corrective Actions Report as needed for assigned client, area, and/or shift. Participate in the preparation of budgets, revenue projections, and account analysis of assigned client, area, and/or shift. Utilize measurement systems to evaluate productivity, quality, and variance from standards. Continually optimize facility storage to minimize the inefficient utilization of space. Responsible for maintaining physical inventory accuracy at a defined company rate. Ensure all required documentation and system transactions (electronically and/or manually) for assigned area(s)/account(s) are completed in a timely manner. Establish and maintain credible, professional relationships with clients, internal business lines, and external vendors. Partner with the customer to maintain a high level of satisfaction with frequent communication and follow-up on customer concerns and requests. Interface with internal partners, including but not limited to Strategic Account Management, Business Process Optimization, Customer Service, Finance, and Human Resources, to identify business opportunities and resolve issues. In conjunction with the Operations Manager, attract, develop and retain high-performing, diverse talent within the business; build future leaders through mentoring and serving as a role model. Responsible for ensuring supervisors, leads, and associates are properly trained on all standard operating procedures, method observations are conducted, and documented per company standards. Develop and communicate clear goals and expectations for assigned staff; provide ongoing training and development opportunities. Actively leads meetings and effectively communicates daily goals, building, and company-wide information; sets the energy level and tone of the day. Champion the GGOB program in the facility. This includes the effective communication of GGOB targets and results and the oversight of mini-games to improve productivity and/or improve our customer’s experience. Ensure compliance with OSHA and MSDS regulations. Monitor warehouse operations continually to ensure the warehouse is neat, secure, safe, and well organized. Maintain physical condition of warehouse by planning, inspecting, and issuing work order requests for repair or replacements May provide coverage for the Operations Managers in times of absences as well as coverage for other facility Assistant Operation Managers as business needs dictate. Perform other related duties as required.

Requirements

High school Diploma/GED required
Minimum of three (3) to five (5) years of demonstrated supervisory experience required (preferably in a warehouse or distribution center environment).
Experience must demonstrate a strong working knowledge of warehouse operations and policies and procedures.
Working knowledge of Inventory Control, cycle counts, and a proven track record of inventory accuracy.
Proficient in all Microsoft business applications such as Outlook, Excel, PowerPoint, and Word.
Ability to read, write, and communicate effectively in English (Bilingual Spanish/English skills preferred).
Experience must demonstrate excellent verbal and written communication skills, as well as organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines and function well in a high-paced and, at times, stressful environment.

Nice To Haves

Four (4) year college degree preferred
Working knowledge of 3PL, Supply Chain, and Transportation, WMS system preferred
Working knowledge of Lean principles and/or Six Sigma preferred.
Bilingual Spanish/English skills preferred

Responsibilities

Accountable for the safe, efficient, and economical operation of the warehouse for assigned client, area, and/or shift in the areas of staffing, warehouse operations, maintenance of the facility and equipment, implementation of safety, security, housekeeping and sanitation programs, budgeting, and inventory control.
Manage all distribution services of assigned client, area, and/or shift, which may include receiving, storing, shipping, handling return/damaged goods, maintenance, and administrative activities to ensure customer requirements and/or KPIs, if applicable, are met in an efficient manner.
Ensure the operation exceeds customers’ expectations for service and responsiveness.
Develop, prioritize and direct programs to ensure the efficient and cost-effective operation and utilization of the warehouse for assigned client, area, and/or shift.
Identify root cause of Nonconformance Reports and implement Corrective Actions Report as needed for assigned client, area, and/or shift.
Participate in the preparation of budgets, revenue projections, and account analysis of assigned client, area, and/or shift.
Utilize measurement systems to evaluate productivity, quality, and variance from standards.
Continually optimize facility storage to minimize the inefficient utilization of space.
Responsible for maintaining physical inventory accuracy at a defined company rate.
Ensure all required documentation and system transactions (electronically and/or manually) for assigned area(s)/account(s) are completed in a timely manner.
Establish and maintain credible, professional relationships with clients, internal business lines, and external vendors.
Partner with the customer to maintain a high level of satisfaction with frequent communication and follow-up on customer concerns and requests.
Interface with internal partners, including but not limited to Strategic Account Management, Business Process Optimization, Customer Service, Finance, and Human Resources, to identify business opportunities and resolve issues.
In conjunction with the Operations Manager, attract, develop and retain high-performing, diverse talent within the business; build future leaders through mentoring and serving as a role model.
Responsible for ensuring supervisors, leads, and associates are properly trained on all standard operating procedures, method observations are conducted, and documented per company standards.
Develop and communicate clear goals and expectations for assigned staff; provide ongoing training and development opportunities.
Actively leads meetings and effectively communicates daily goals, building, and company-wide information; sets the energy level and tone of the day.
Champion the GGOB program in the facility. This includes the effective communication of GGOB targets and results and the oversight of mini-games to improve productivity and/or improve our customer’s experience.
Ensure compliance with OSHA and MSDS regulations.
Monitor warehouse operations continually to ensure the warehouse is neat, secure, safe, and well organized.
Maintain physical condition of warehouse by planning, inspecting, and issuing work order requests for repair or replacements
May provide coverage for the Operations Managers in times of absences as well as coverage for other facility Assistant Operation Managers as business needs dictate.
Perform other related duties as required.