Assistant Operations Manager - Housekeeping

Hyatt Hotels Corp.•Honolulu, HI

34d•Onsite

About The Position

Our hotel is a 1230 room property steps from azure, blue waters and soft sands of Waikiki Beach, Hyatt Regency Waikiki is directly across from the world-famous Duke Kahanamoku Statue, near Diamond Head Crater and centrally located in a dynamic city center. Enjoy personalized services with the spirit of Aloha, modern amenities, cultural activities, swimming pool overlooking the Pacific Ocean, locally sourced dining specialties and on-site boutiques. Please visit our webpage at Hyatt Regency Waikiki Beach to understand more about the property. Hyatt Regency Waikiki Beach Resort and Spa is looking for an Assistant Executive Housekeeper to join our incredible housekeeping team. This role is responsible for assisting in the oversight of the entire housekeeping area, to include public areas and night cleaning, for our two-tower, 1200 room property in the heart of Waikiki. This role requires a solid understanding of housekeeping and laundry supplies and pars and will assure all safety and security policies and procedures are followed. Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. is helpful. These responsibilities may also include staff training, development, and scheduling. The Assistant Executive Housekeeper will promote an atmosphere that engages colleagues, ensures guest satisfaction, and upholds Hyatt's values. This position reports directly to the Executive Housekeeper and requires a strong attention to detail and the ability to effectively work and interact with guests, other departments, and team members.

Requirements

2-3 years of progressive hotel Rooms Management experience
Proficient in Opera, Kronos and Birchstreet
A true desire to satisfy the needs of others in a fast-paced environment.
Refined verbal and written communication skills.
Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
Must be proficient in Microsoft Word and Excel
Must have excellent organizational, interpersonal and administrative skills
Previous experience with Collective Bargaining Agreements