Assistant Operations Director

Promise Health•Champaign, IL

82d•$65,000 - $85,000

About The Position

At Promise Healthcare, our mission is to improve the health and well-being of the diverse communities we serve by providing high-quality, equitable healthcare to people of all ages. Our vision is to be a catalyst for positive change, shaping a future where healthcare is not a privilege but a fundamental right for every person and no one is left behind. Be a part of a team that values excellence, equity, and community. If you're ready to lead with passion and precision, apply now to become our Assistant Operations Director and help us make a lasting impact on the future of healthcare. We are seeking a Registered Nurse in this position to direct, organize, develop, and evaluate all service delivery activities and daily operations of Promise Healthcare (PHC). This is a leadership position that is responsible for establishing and supervising patient care, supply procurement, coordinating maintenance, and vendor relationships. This position is hands-on and leads by example to motivate staff and deliver measurable, accountable, cost-effective results that further the mission of PHC.

Requirements

Bachelor's degree in nursing or a related field, or equivalent experience
a minimum of 4 years working in a medical clinic is required
Registered Nurse

Nice To Haves

a minimum of 2 years' experience in a supervisory/managerial role in an FQHC strongly preferred

Responsibilities

Working collaboratively with other leaders
Establishes plans to develop and train staff, continuously improve processes, service and outcomes.
Cultivate a strong culture of service excellence and teamwork
Provide a strong day-to-day leadership presence and encourage an "open-door" policy among all staff
Assess clinic roles to ensure team is working to its full scope
Provide role clarity and develop career pathways in partnership with Human Resources
Organize provider services and schedules at all medical clinics
Provide direction for standardization of processes and outcomes across service lines
Encourage staff to speak up and report incidents in a timely fashion
Develop, implement, and evaluate policies and procedures by standardizing services that assure quality and safety for both patients and staff.
Identify, organize, and direct training and education materials for clinic staff.
Supervises the medical and dental supervisor staff
Fully functional in the use of our EHR - Nextgen
Create a welcoming environment for patients.
Collaborates with all service lines to improve primary care, dental, and behavioral health workflows.
Participate in regular quality and process improvement meetings with other clinic leaders to ensure the highest level of business efficiency and compliance.
Demonstrates adherence and support of PHC mission, vision, goals, policies, and procedures.