Assistant Office Operations

Ascension•North Vernon, IN

1d•Onsite

About The Position

Your future role at a glance Location: North Vernon, IN Facility: St. Vincent Jennings Family Care Department: Primary Care Schedule: PRN Life at Ascension: Where purpose meets opportunity Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter. Benefits that help you thrive Retirement: 403(b) plan Well-being support: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources Benefit options and eligibility vary by position, scheduled hours and location. Benefits are subject to change at any time. Your recruiter will provide the most up-to-date details during the hiring process. How you’ll make an impact in this role Work in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting. Patient Welcome & Flow: Warmly greet patients, manage check-in/check-out, and accurately schedule and confirm appointments to ensure a smooth daily flow. Financial & Insurance Management: Obtain and verify insurance authorizations, accurately collect co-payments, and reconcile daily financial reports and deposits. Data & Documentation: Meticulously verify and enter patient demographic information, secure necessary documentation, and manage all patient record release requests. Administrative Support: Provide essential clerical and office support, including managing charges for services, to maintain the clinic's high standard of efficiency.

Requirements

High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Nice To Haves

Front Desk experience preferred.

Responsibilities

Work in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.
Warmly greet patients, manage check-in/check-out, and accurately schedule and confirm appointments to ensure a smooth daily flow.
Obtain and verify insurance authorizations, accurately collect co-payments, and reconcile daily financial reports and deposits.
Meticulously verify and enter patient demographic information, secure necessary documentation, and manage all patient record release requests.
Provide essential clerical and office support, including managing charges for services, to maintain the clinic's high standard of efficiency.